Joseph Yeboah
@josephyeboah
I provide IT support, system maintenance, and network troubleshooting with CCNA certification.
GhanaWhat I'm looking for
I've provided first-line IT support at Ghana Revenue Authority, diagnosing hardware and software issues, configuring computer systems, maintaining systems, and assisting staff with Microsoft Office.
During National Service at the Non-Formal Education Department, I prepared monthly audit reports, maintained operational records, and supported accurate daily operations. I'm building my career in Network Operations through practical troubleshooting, networking fundamentals, and adaptable support work.
Experience
Work history, roles, and key accomplishments
IT Support Intern
Ghana Revenue Authority
Nov 2021 - Jan 2022 (2 months)
Provided first-line technical support to staff, diagnosed hardware and software issues, installed and configured computer systems, performed routine system maintenance, and assisted users with Microsoft Office applications.
Education
Degrees, certifications, and relevant coursework
Kofi Annan Institute of Technology
CCNA, Networking
2024 - 2025
Completed the CCNA certification program.
Ghana Communication Technology University
Bachelor of Science, Information Technology
2019 - 2022
Pursued a Bachelor of Science in Information Technology, gaining a strong foundation in IT principles and practices.
Kofi Annan Institute of Technology
FSD, Software Development
2019 - 2019
Completed the FSD certification program.
St. Thomas Aquinas Senior High School
WASSCE, General Studies
2014 - 2017
Completed the West African Senior School Certificate Examination (WASSCE).
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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