Brightson Mensah
@brightsonmensah
IT Support Technician at Ghana Statistical Service who troubleshot field devices and built an Active Directory homelab.
GhanaWhat I'm looking for
At Ghana Statistical Service, I provided first-line hardware and software troubleshooting for digital data-collection tablets and mobile data-transfer units, helping keep field devices operational and data flowing on schedule.
I also served as a technical resource for the field team, using structured troubleshooting to resolve device issues. As a Field Supervisor, I reviewed submissions for correctness and verified daily uploads.
In my National Service Personnel (ICT and Records) role at Ghana Statistical Service, I resolved workstation connectivity issues, user access problems, and printer malfunctions while supporting accurate office records.
I built and administered a hands-on Active Directory homelab, managing users and groups, configuring Group Policy, and troubleshooting authentication and permissions. I’m CompTIA A+ certified and have practiced Windows, macOS, and Linux installation and configuration.
Experience
Work history, roles, and key accomplishments
National Service Personnel (ICT and Records)
Ghana Statistical Service
Resolved office workstation connectivity issues, user access problems, and printer malfunctions, delivering frontline technical support to staff. Maintained organizational records and administrative systems, supporting accurate documentation and data integrity.
Field Supervisor
Ghana Statistical Service
Supervised a field team on a national data-collection survey, enforcing data-accuracy standards and reviewing submissions. Provided first-line hardware and software troubleshooting for digital data-collection tablets and mobile data-transfer units.
Education
Degrees, certifications, and relevant coursework
Ghana Communication Technology University
Bachelor of Science, Computer Engineering
BSc Computer Engineering degree from Ghana Communication Technology University, completed in 2025.
City & Guilds
Level 3 Diploma, Electrical & Electronic Engineering
Level 3 Diploma in Electrical & Electronic Engineering from City & Guilds, completed in 2023.
CompTIA
CompTIA A+ ce, IT Support
CompTIA A+ ce Certified with Core 1 score 810 and Core 2 score 832.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Brightson?
You can contact Brightson and 90k+ other talented remote workers on Himalayas.
Message BrightsonGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
