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Joseph SanchezJS
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Joseph Sanchez

@josephsanchez

I support banking customers and credit card applications with accurate, compliant, high-volume service.

United Arab Emirates
Message

I'm currently supporting FAB credit card applications at Markai Commercial Brokers LLC in Abu Dhabi, assisting more than 40 customers daily while ensuring documentation accuracy and banking compliance.

I've provided end-to-end support for financial product applications at Iconic Marketing Management, explaining banking products, maintaining customer records, and coordinating with internal teams to deliver efficient service.

At Agape General Trading, I assisted customers with product selection, processed daily transactions, maintained inventory records, and supported promotional activities.

Across more than six years in customer support, banking operations, and financial services, I've resolved inquiries by phone and email, managed CRM records, met customer satisfaction targets, and built strong client relationships.

Experience

Work history, roles, and key accomplishments

ML
Current

Experience Communications Assistant

Markai Commercial Brokers LLC

Dec 2025 - Present (8 months)

Assisted 40+ customers daily with FAB credit card applications, ensuring documentation accuracy and compliance with banking requirements. Resolved customer inquiries and maintained accurate customer records throughout the application process.

TC

Customer Service Representative

The Results Company

Sep 2019 - Sep 2024 (5 years)

Provided high-quality customer support through phone and email, resolving customer inquiries and account issues efficiently. Reviewed customer information, ensured compliance with company policies, and maintained accurate records using CRM systems.

Education

Degrees, certifications, and relevant coursework

HC

Holy Cross College of Carigara

Bachelor of Science in Business Administration, Financial Management

2009 - 2014

Bachelor of Science in Business Administration with a major in Financial Management.

Tech stack

Software and tools used professionally

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