yazan 2787

I handle high-volume inbound and outbound customer calls at Abu Dhabi Islamic Bank, resolving inquiries and complaints while maintaining service quality and customer satisfaction.

I update customer records accurately through CRM and online systems, following service standards that support retention and loyalty.

Previously, I managed transportation, storage, deliveries, and daily logistics operations in a family vegetable market business, supervising deliveries to keep supply operations timely and efficient.

I also owned and operated a salon, where I managed staff, sales, hiring, training, team coordination, and customer relationships.