Joseph Ortiz
@josephortiz
Experienced property damage adjuster with a focus on claims management.
What I'm looking for
I am a dedicated property damage adjuster with extensive experience in the insurance industry. Over the years, I have honed my skills in assessing damages, determining liability, and ensuring compliance with insurance policies. My journey began as a PIP/Lit Adjuster, where I developed a strong foundation in handling complex claims and conducting sworn statements. This role paved the way for my subsequent positions, where I further refined my negotiation skills and gained a deeper understanding of the claims process.
At United Auto Insurance Company, I currently serve as a Property Damage Adjuster, where I am responsible for obtaining recorded statements, reviewing estimates, and requesting payments once coverage is cleared. My previous experience as a Claims Representative and EUO Examiner has equipped me with the ability to conduct thorough examinations under oath and negotiate settlements effectively. I take pride in my ability to train new hires and create audit materials, contributing to the overall efficiency of the claims department.
Experience
Work history, roles, and key accomplishments
Property Damage Adjuster
United Auto Insurance Comp
Jan 2025 - Present (6 months)
Responsible for obtaining recorded statements, determining liability, assessing damages, and ensuring compliance with insurance policies. Set up and reviewed estimates for insureds and claimants, and requested payments once coverage was cleared.
Claims Representative
The Responsive Auto Insurance Comp
Jan 2018 - Jan 2025 (6 years 11 months)
Negotiated with medical providers and attorneys, conducted examinations under oath, and reviewed various reports. Created training materials and assisted in training new hires while managing multiple claims.
PIP Field Claims Representative
National General Insurance Comp
Jan 2017 - Jan 2018 (1 year)
Conducted face-to-face negotiations with medical providers, scheduled examinations under oath, and reviewed various reports. Managed claims and maintained diaries for accurate record-keeping.
EUO Examiner
Windhaven Insurance Comp
Jan 2016 - Jan 2017 (1 year)
Conducted examinations under oath, communicated with stakeholders during investigations, and documented findings. Collaborated with supervisors to address fraud trends.
Inventory Manager
American Elite Auto Sales
Jan 2010 - Jan 2016 (6 years)
Managed inventory by cataloging items, arranging transport, and supervising staff. Attended auctions and appraised damages to ensure accurate inventory management.
PIP/Lit Adjuster
United Auto Insurance Comp
Jan 2006 - Jan 2010 (4 years)
Contacted claimants and attorneys, scheduled examinations under oath, and analyzed lawsuits. Provided recommendations for settlement or litigation and testified at depositions and trials.
Education
Degrees, certifications, and relevant coursework
Monsignor Edward Pace High School
High School Diploma
1999 - 2003
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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