Joselle Dominguez
@joselledominguez
I support banking clients through accurate transactions, relationship building, and responsive financial customer service.
United StatesWhat I'm looking for
At PNC Bank, I assist clients and financial advisors by processing requests and documentation accurately and on time. I support relationship management while following bank policies, procedures, and risk standards.
Previously at Columbia Bank, I supported individual and small-business customers with account management, digital banking, payments, deposits, withdrawals, and loan payments. I also opened accounts, maintained records, assisted with fraud detection and AML procedures, and recommended relevant banking solutions.
At Penn Entertainment, I resolved guest inquiries by phone, reviewed account information, verified details, and supported hotel reservations. I bring a Bachelor of Science in Information Technology Management from Berkeley College.
Experience
Work history, roles, and key accomplishments
Assist clients and financial advisors by ensuring timely, accurate, and complete processing of requests and documentation. Maintain compliance with bank policies and build client relationships by identifying financial needs.
Processed financial transactions including deposits, withdrawals, and loan payments, ensuring accuracy and compliance. Opened and managed customer accounts, provided product insights, and assisted in fraud detection and AML procedures.
Provided exceptional customer service by assisting guests over the phone, answering questions, and ensuring a seamless guest experience. Utilized internal systems to review account information, verify guest details, and resolve inquiries efficiently.
Education
Degrees, certifications, and relevant coursework
Berkeley College
Bachelor of Science, Information Technology Management
Bachelor of Science in Information Technology Management from Berkeley College, completed in December 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
Interested in hiring Joselle?
You can contact Joselle and 90k+ other talented remote workers on Himalayas.
Message JoselleGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
