Francesco Valverde
@francescovalverde
Experienced banking professional with 9+ years of experience
What I'm looking for
As a seasoned banking professional with over 9 years of experience in retail banking, I have developed a strong expertise in communication, collaboration, problem-solving, and customer service. I am known for being efficient and independent, with the ability to learn new processes quickly. Throughout my career, I have demonstrated my ability to adapt to new banking procedures and policies, and have successfully generated significant revenue in lending applications.
With a strong background in various roles, including Banker, Teller, Universal Banker, and Financial Representative, I possess a unique understanding of the banking industry. I am highly skilled in performing transactions, managing cash drawers and vaults, and establishing strong customer relationships. My exceptional customer service skills have earned me a reputation for providing excellent support over the phone and in-person.
I am eager to apply my talents and experience to contribute to a team's success, and am excited to explore new opportunities in the banking industry.
Experience
Work history, roles, and key accomplishments
Banker/Teller
BBVA/PNC Bank
Apr 2021 - Present (4 years 2 months)
Performed transactions, managed cash drawers and vault, and established customer relationships by offering and servicing products. Successfully adapted to new banking procedures and policies during bank merger.
Universal Banker
VyStar Credit Union
Sep 2018 - Jan 2020 (1 year 4 months)
Processed financial transactions, including loans and credit applications, and multi-tasked in various roles such as Banker/Teller/Front Desk/Call center.
Financial Rep
Voya Financial
May 2018 - Sep 2018 (4 months)
Serviced retirement accounts such as 401(k) and 403(b) plans and provided excellent customer support over the phone.
E Services Rep
Citi
Nov 2016 - Dec 2017 (1 year 1 month)
Provided technical/online support with online banking and resolved complex situations by submitting a ticket or connecting with supervisor.
Banker
Wells Fargo
Jul 2015 - May 2016 (10 months)
Developed rapport-building conversation skills and improved organizational skills by servicing clients' accounts and setting up appointments.
Teller
Metro Bank
Jul 2012 - Mar 2015 (2 years 8 months)
Learned effective money-counting and banking policies and procedures, and developed superior customer service skills.
Education
Degrees, certifications, and relevant coursework
Francesco hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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