Cierra Spradlin
@cierraspradlin
Detail-oriented universal banker with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated universal banker with a strong commitment to customer satisfaction and a proven ability to thrive in fast-paced environments. My experience at Atlantic Union Bank has equipped me with the skills to effectively handle a variety of banking transactions, from account maintenance to loan processing. I take pride in my proactive approach to identifying and addressing customer needs, ensuring that every interaction is positive and productive.
Throughout my career, I have demonstrated strong analytical and communication skills, which have allowed me to build lasting relationships with clients and colleagues alike. My previous roles in customer service have honed my ability to manage multiple tasks efficiently while maintaining a focus on quality and accuracy. I am eager to continue developing my professional skills and contribute to team success in a dynamic banking environment.
Experience
Work history, roles, and key accomplishments
Universal Banker
Atlantic Union Bank
Nov 2023 - Present (1 year 7 months)
As a Universal Banker, I determined member requirements to recommend products, handled various banking transactions, and maintained account accuracy. I excelled in a fast-paced environment, generating sales and ensuring customer satisfaction through exceptional service.
Member Service Representative
Member One FCU
Oct 2023 - Nov 2023 (1 month)
In my role as a Member Service Representative, I processed transactions, opened new accounts, and assisted members with inquiries. I maintained cooperative relationships and educated members about products, ensuring a positive experience.
Customer Service Cashier
Walmart
Nov 2019 - Oct 2020 (11 months)
As a Customer Service Cashier, I operated the cash register, assisted customers with transactions, and maintained a tidy checkout area. I resolved complaints and ensured customer satisfaction through attentive service.
Server/Cashier
Franks Pizza & Subs
Jun 2019 - Oct 2023 (4 years 4 months)
As a Server/Cashier, I cultivated relationships with customers, managed orders, and ensured a clean dining environment. I resolved complaints and maintained high hygiene standards while providing excellent service.
Education
Degrees, certifications, and relevant coursework
Penn Foster
High School Diploma, General Education
Completed high school diploma through Penn Foster, demonstrating commitment to education and personal development.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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