Desiree Armstrong

Served as primary point of contact for key aerospace accounts, managing full order lifecycle from entry through fulfillment with 100% accuracy and zero audit findings. Owned export license tracking for EAR/ITAR compliance, trained team members on order entry and compliance procedures, and reported KPIs to leadership.

Managed full-cycle order entry, contract review, and account coordination for 500+ quotes and orders monthly across high-value international aerospace accounts. Audited and corrected CRM/purchasing system data to improve database accuracy, maintained SOPs for audit readiness, and sustained 100% ITAR compliance through detailed documentation and cross-functional compliance support.

Maintained and audited MRP system data integrity in a product manufacturing environment, improving data accuracy through reconciliation and workflow improvements. Processed job/work orders in MRP, generated operational and production reports using Crystal Reports and SQL, and supported KPI tracking and employee training on MRP procedures.

Provided database and administrative support for professional development orientation events. Communicated job opportunity data and resources to 50+ professionals through organized outreach.

Provided administrative support to production management by tracking output and material usage data to optimize resource allocation. Developed SOPs and safety documentation for production floors and conducted takt time studies to improve workflow efficiency.

Coordinated SAP transactions across a high-volume consumer goods beauty manufacturing operation, maintaining inventory accuracy and regulatory compliance. Resolved SAP transaction errors, monitored and documented material movement data, ran production reports, and trained staff on RF-to-SAP workflows to reduce manual entry errors.

Earned an Associate of Science from ITT Technical Institute.

Earned a High School Diploma from Inglewood High School.