Open to opportunities

Jorgina Alobo

@jorginaalobo

Message

I support clients and communities through responsive service, crisis care, and operational coordination.

Canada

Message

What I'm looking for

I'm looking for a client-centred role where I can provide thoughtful support, solve problems, communicate across digital channels, and continue developing in a collaborative, fast-growing environment.

I've supported clients in remote customer service at Amazon and in frontline community settings at Homes First Society, resolving concerns, documenting interactions, and connecting people with appropriate support.

At Homes First Society, I coordinate services for people experiencing homelessness, mental health challenges, trauma, and substance use. I complete intakes, referrals, reports, and confidential electronic records while using trauma-informed, anti-oppressive, and client-centred approaches to de-escalate crises.

As Co-Founder and Executive Director of LiveMore, I communicate with participants, partners, volunteers, and team members across Canada and Uganda. I coordinate outreach, events, inquiries, and internal communications while adapting programs to participant feedback.

I've also delivered administrative and project support at the Ontario Council of Agencies Serving Immigrants, maintaining databases, preparing reports, tracking deliverables, and improving workflows. I bring strong judgment, warmth, accuracy, and comfort working across digital systems in fast-moving environments.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Ontario Council of Agencies Serving Immigrants

Jul 2026 - Present (3 months)

Maintains and reconciles organizational databases, spreadsheets, contact lists, and digital records. Prepares reports, correspondence, and meeting materials while tracking deliverables and follow-up items across departments.

Microsoft Teams SharePoint Outlook Excel Word Data Quality Quality Assurance Process Improvement Records Management

Current

Child and Youth Worker

Current

Fred Victor

Mar 2026 - Present (7 months)

Coordinates programming schedules and daily operational activities. Maintains attendance records, behaviour documentation, and program reports while communicating updates with families and team members.

Scheduling Documentation Communication Skills Program Coordination

Current

Community Shelter Worker

Current

Homes First Society

Jun 2022 - Present (4 years 4 months)

Maintains detailed confidential electronic client records, case notes, incident reports, and shift documentation. Completes client intakes and discharges, coordinates referrals, and manages multiple documentation priorities.

Client Records Case Notes Incident Reporting Referral Coordination Confidentiality Documentation

Partnerships & Community Relations Coordinator

Karin Community Initiatives Uganda

Jan 2017 - Dec 2025 (8 years 11 months)

Coordinated communication and follow-up with partners, volunteers, donors, and community stakeholders. Documented program updates and maintained organized stakeholder information across remote teams.

Stakeholder Communication Documentation Remote Collaboration Program Planning

Volunteer Summer Student

The Teresa Group

May 2018 - Sep 2020 (2 years 4 months)

Completed administrative support, data entry, filing, and record organization. Coordinated logistics for donation drives and events, and maintained accurate information for infant formula distribution.

Data Entry Records Management Event Coordination Logistics

Administrative Assistant

Allyce Mutungi Legal Services

Mar 2018 - Apr 2020 (2 years 1 month)

Opened, organized, updated, and closed confidential client files while preparing professional correspondence and legal documents. Tracked filing requirements and deadlines, and filed and served legal documents per established procedures.

Records Management Legal Documentation Deadline Tracking Confidentiality Database Management