Jorge Ramirez

Developed and executed bilingual content strategies, increasing client engagement by 40% and reaching 500,000 new customers across five industries. Managed 100+ translation projects per year, delivering culturally relevant content on or ahead of schedule.

Developed and executed bilingual content strategies, increasing client engagement by 40% and reaching 500,000 new customers across five industries. Managed over 100 translation projects annually, delivering culturally relevant content on time and achieving a 99% accuracy rate.

Facilitated over 500 video and phone sessions yearly between Spanish-speaking patients and English-speaking healthcare providers, enhancing patient satisfaction scores by 30%. Ensured HIPAA compliance while managing sensitive patient information.

Facilitated over 500 video and phone sessions yearly between Spanish-speaking patients and English-speaking healthcare providers, enhancing patient satisfaction scores by 30%. Ensured HIPAA compliance and trained new interpreters, reducing errors by 40%.

Conducted market research and executed 250 promotional events nationwide, enhancing customer engagement by 40%. Developed bilingual marketing materials that increased event attendance by 30%, reaching over 1,000,000 potential customers.

Conducted market research and executed 250 promotional events nationwide, enhancing customer engagement by 40%. Developed bilingual marketing materials that increased event attendance by 30%. Supervised teams of brand ambassadors at major events.

Served as the primary liaison between pharmacy benefit managers and clients, enhancing client satisfaction. Streamlined benefits orientations for over 1,000 employees, raising enrollment rates by 20% in one quarter.

Acted as the primary liaison between the pharmacy benefit manager and high-volume clients, enhancing client satisfaction. Streamlined benefits orientations for 1000+ employees, raising enrollment rates by 20% in one quarter.

Completed a certification in Spanish Healthcare Interpretation, focusing on effective communication in medical settings.

Grade: Graduated with Honors

Activities and societies: Member of Alpha Psi Omega, Professional Internship at Milwaukee Repertory Theatre

Earned a Bachelor of Arts in Communications with a minor in Foreign Language Studies, specializing in Spanish. Graduated with honors and was a member of the Dean's List and Alpha Psi Omega.