Open to opportunities

Jordan Iziegbe

@jordaniziegbe

Message

I’m a Sales Development Representative focused on customer-focused growth and efficient issue resolution.

United Kingdom

Message

What I'm looking for

I’m looking for a customer- and results-driven role where I can grow relationships, handle enquiries efficiently, and turn objections into solutions—supported by a fast-paced team that values great service and continuous improvement.

I’m a customer-focused professional with a strong background in client interaction, relationship management, and problem-solving. I handle high-volume enquiries, build rapport with diverse customers, and deliver excellent service in fast-paced environments.

In my most recent role as a Sales Development Representative – BT Local Business, I managed high volumes of customer interactions, identified needs, provided solutions, handled objections, and resolved queries while maintaining a positive customer experience. Previously, I delivered personalised customer service as a Sales Executive – Tom James Europe, building long-term client relationships and resolving issues efficiently.

I also bring experience managing client accounts and queries as a Sales Account Manager – CCS Media, and providing accurate support in high-pressure, sensitive environments as a Customer Service Advisor at HM Passport Office. I’m adaptable, communicative, and consistent—balancing customer satisfaction with commercial outcomes.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

BT Local Business

Jun 2024 - Jan 2026 (1 year 7 months)

Managed high volumes of customer interactions, building strong relationships and identifying customer needs to provide solutions. Handled objections and resolved queries efficiently while maintaining a positive customer experience.

Customer Service Relationship Building Objection Handling Communication Problem Solving Time Management CRM Systems

Sales Executive

Tom James Europe

Aug 2023 - May 2024 (9 months)

Delivered personalised customer service and built long-term client relationships. Resolved customer issues efficiently to support satisfaction and ongoing engagement.

Customer Service Excellence Client Relationship Management Communication Complaint Handling Problem Solving Time Management

Sales Account Manager

CCS Media

Oct 2022 - Jun 2023 (8 months)

Managed client accounts and handled customer queries while providing ongoing support. Resolved issues effectively to maintain satisfaction and support continued client relationships.

Account Management Customer Support Relationship Building Communication Complaint Handling Problem Solving Teamwork

Customer Service Advisor

HM Passport Office

Jul 2022 - Sep 2022 (2 months)

Provided accurate customer support and handled sensitive enquiries in high-pressure environments. Resolved issues efficiently by maintaining professionalism and clear communication.

Customer Service Communication Problem Solving Time Management CRM Systems

Online Marketing Coordinator

Forest Cars

Responded to customer enquiries online while maintaining brand communication. Assisted with bookings and provided support to ensure a smooth customer experience.

Customer Support Brand Communications Bookings Support Communication Relationship Building Problem Solving Time Management