Jopaul Pavu
@jopaulpavu
I optimize business operations through ERP, automation, dashboards, and cross-functional execution.
IndiaWhat I'm looking for
I'm leading end-to-end business operations at TTCCL Global Industries, where I've implemented and customized Zoho Books, built Zoho Analytics dashboards, and managed outsourced development of an in-house mobile and web application.
Previously at GW Innovations, I coordinated Sales, Customer Support, and Implementation teams through ERP roll-outs. I also delivered product demonstrations, created user guides and SOPs, and translated client requirements into customized ERP workflows.
At Excel Earthings, I improved operational efficiency by 40%, reduced material costs by 30% through streamlined procurement, and lowered stock discrepancies by 40% with a new inventory management system.
My background also includes business development for ERP software, hotel operations in Oman, IT infrastructure and e-commerce support, and consultative sales of medical radiography products. I focus on practical systems, clear processes, and data-driven execution that improve delivery, adoption, and growth.
Experience
Work history, roles, and key accomplishments
Business Operations Manager
TTCCL Global Industries Private Limited
Jul 2025 - Present (1 year 2 months)
Directs end-to-end business operations, aligning departmental workflows to meet growth targets. Led implementation of Zoho Books and Zoho Analytics, and spearheads development of an in-house application with an outsourced team.
Operations Manager
GW Innovations Private Limited
Apr 2023 - Jun 2025 (2 years 2 months)
Oversaw end-to-end business operations, coordinating across departments to streamline processes, support sales and customer service teams, deliver product demos, and drive successful ERP implementation. Led cross-functional coordination, optimized customer support, and developed SOPs that enhanced operational consistency and compliance.
General Operations Manager
Excel Earthings
Jan 2021 - Mar 2023 (2 years 2 months)
Direct responsible for the day-to-day operations of Excel Earthings (An Electrical Earthing and Lightning Protection Devices Manufacturer) by successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products
Business Development Manager
Gofrugal
Dec 2016 - Dec 2020 (4 years)
Generate the leads and create the confidence to the customer that their search for right software solution ends with GoFrugal(presently Zakya POS) by showing quality product demo. Make customers understand the value and appreciate the benefits to maximize commercial value for solutions.
Operations Manager
Salalah Plaza Hotel
Nov 2013 - Oct 2016 (2 years 11 months)
Successfully managed day to day operations of the business and responsible for the underlying profitability. Key driver in enhancing customer satisfaction and delivering a remarkable experience to all the stakeholders with the support of a great team.
System Admin & E-Comm. Associate
Salalah Plaza Hotel
Oct 2012 - Oct 2013 (1 year)
Responsible for effectively balancing the business needs with its IT capability and proactively managing all areas of technology within the company. Promoting e-commerce via online bookings and social media.
Sales Engineer
Preimere Medical Systems
Mar 2009 - Aug 2012 (3 years 5 months)
Responsible for effectively balancing the business needs with its IT capability and proactively managing all areas of technology within the company. Promoting e-commerce via online bookings and social media.
Education
Degrees, certifications, and relevant coursework
CCS University
Bachelor of Technology, Electronics & Communication Engineering
Grade: 68%
Bachelor of Technology in Electronics & Communication Engineering from CCS University, India, completed in 2008 with 68%.
St. Thomas Higher Secondary School
Higher Secondary Examination, General Studies
Grade: 57%
Higher Secondary Examination from St. Thomas Higher Secondary School, India, completed in 2004 with 57%.
Don Bosco High School
Secondary School Leaving Certificate, General Studies
Grade: 75%
Secondary School Leaving Certificate from Don Bosco High School, India, completed in 2002 with 75%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring Jopaul?
You can contact Jopaul and 90k+ other talented remote workers on Himalayas.
Message JopaulGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
