Pankaj Gupta
@pankajkumargupta
I've scaled manufacturing operations, supply chains, and vendor networks from startup foundations to regional growth.
IndiaWhat I'm looking for
At Prism Wood Industries, I co-built operations from a six-month-old manufacturing startup into a leading regional venture, growing turnover fourfold to INR 2 Cr+. I lead procurement, logistics, vendor partnerships, facilities, and cross-functional teams supporting 100+ annual projects.
I previously managed technical support infrastructure and SLA-driven workflows at Siemens Technology & Services and Cerner Healthcare. I build practical operating systems, including SOPs and a custom Billing & Inventory Management System that improved efficiency by 40%.
Experience
Work history, roles, and key accomplishments
Founding Member & Head of Business Operations
Prism Wood Industries
Jan 2016 - Present (10 years 8 months)
Co-built and scaled business operations from a 6-month-old manufacturing startup into a leading regional venture, growing turnover 4x from INR 50 Lakhs to INR 2 Cr+. Architected procurement frameworks and logistics networks for 100+ annual projects, reducing material sourcing turnarounds and streamlining negotiation channels for 12 luxury pre-hung concept lines launched in 25 days.
Systems Support Analyst
Cerner Healthcare India
Feb 2015 - Dec 2015 (10 months)
Managed enterprise technical support operations with a focus on SLA adherence, incident management, and process optimization. Ensured seamless service continuity during the Siemens–Cerner integration, analyzed performance metrics to improve operational efficiency, and partnered with cross-functional teams to standardize workflows and deploy software updates.
Systems Support Analyst
Siemens Informations & Technology Services Pvt Ltd
May 2012 - Jan 2015 (2 years 8 months)
Provided enterprise technical support for hospital information systems, ensuring SLA compliance and uninterrupted operations. Assisted clinical and hospital staff during critical incidents while following HIPAA-compliant workflows. Improved operational efficiency through process optimization, software deployments, and cross-functional collaboration.
Education
Degrees, certifications, and relevant coursework
International Institute of Aerospace Engineering and Management, Jain University
Bachelor of Technology, Aerospace Engineering
2009 - 2012
Completed five semesters of aerospace engineering coursework before transitioning into full-time corporate operations.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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