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Jonalyn Reyes

@jonalynreyes

Executive Assistant and virtual assistant trained in business support, with 15 years of UAE corporate experience and a 67% client-retention improvement.

Philippines

Message

What I'm looking for

I’m seeking remote, full-time or part-time support work with international clients, with flexibility to work the hours they require across time zones.

At Western Hotels, I managed corporate and leisure accounts, prepared proposals and contracts, and coordinated client requirements with hotel operations and marketing teams. My relationship management and consistent account follow-up contributed to a 67% improvement in client retention.

At XoXo Events, I coordinated corporate and social events from planning through execution, tracking schedules, client requirements, vendors, venues, and logistics. I kept clients and stakeholders informed and followed up on details to support timely delivery.

Across executive support and administrative roles at City Seasons Hotels, Western Hotels, and Transgulf Readymix Concrete Co. LLC, I supported managers with correspondence, scheduling, meetings, documentation, and records. I’m trained in Virtual Assistance and business tools, and I’m available for remote support to international clients across flexible time zones.

Experience

Work history, roles, and key accomplishments

Sales Manager – Corporate, Groups & Leisure

Western Hotels

May 2023 - Jan 2026 (2 years 8 months)

Managed corporate and leisure accounts, maintained client relationships, and coordinated client requirements with hotel operations and marketing teams. Prepared proposals and contracts, followed up on business opportunities, and contributed to a 67% improvement in client retention.

Account Management Customer Relationship Management Proposal Preparation Contract Coordination Follow up Cross functional Coordination

Events Consultant – Corporate & Social Events

XoXo Events

Dec 2021 - Apr 2023 (1 year 4 months)

Coordinated corporate and social events from planning through execution, tracking schedules, client requirements, vendors, venues, logistics, and on-site activities. Maintained communication with clients and stakeholders and followed up on event details to support timely delivery.

Event Planning Vendor Management Logistics Coordination Client Communication Stakeholder Management

Assistant Sales Manager – Corporate

Western Hotels

Nov 2020 - Aug 2021 (9 months)

Managed corporate accounts, prepared proposals and contracts, and coordinated client requirements with internal teams. Maintained client relationships and supported account growth and long-term corporate partnerships.

Account Management Proposal Preparation Contract Coordination Customer Relationship Management

Sales Executive – Corporate & Events

City Seasons Hotels

Feb 2018 - Oct 2020 (2 years 8 months)

Handled corporate and event sales inquiries, proposals, client follow-ups, and booking requirements. Maintained client relationships and coordinated with relevant teams to support bookings and revenue growth.

Sales Client Follow up Proposal Preparation Booking Coordination Revenue Growth

Executive Secretary to the General Manager cum Events Coordinator

City Seasons Hotels

Feb 2017 - Jan 2018 (11 months)

Supported the General Manager with schedules, correspondence, meetings, documentation, and stakeholder requirements. Coordinated events and facilitated communication between management, clients, and operational teams.

Executive Support Calendar Management Correspondence Event Coordination Stakeholder Communication

Executive Secretary to the General Manager cum Marketing Coordinator

Western Hotels

Apr 2016 - Jan 2017 (9 months)

Supported management with correspondence, scheduling, documentation, marketing coordination, and follow-up tracking. Organized information and coordinated with relevant teams to help ensure business requirements were completed on time.

Executive Support Scheduling Documentation Marketing Coordination Follow up Tracking

Admin Secretary

Transgulf Readymix Concrete Co. LLC

Feb 2013 - Mar 2016 (3 years 1 month)

Managed administrative documentation, correspondence, records, and internal coordination. Maintained organized files and supported daily business operations with attention to accuracy and timely processing.

Administrative Support Documentation Records Management Correspondence Coordination

Spa Receptionist

Radisson Blu Hotel, Yas Island, Abu Dhabi

Dec 2010 - Jan 2013 (2 years 1 month)

Handled customer inquiries, maintained customer information, and completed front-desk administrative tasks. Delivered professional customer service in a fast-paced hospitality environment.

Customer Service Frontdesk Administrative Tasks Client Information Management