Jomar Gomez

I’m applying for a Call Center Agent position where I can apply my customer service skills, communication abilities, and dedication to delivering excellent client support. I’m comfortable handling both inbound and outbound calls while staying professional and focused on the customer’s needs.

In my recent role as an Inbound/Outbound Calls supplier parts supplier, I built and maintained relationships with suppliers and vendors, negotiated pricing and delivery schedules, and provided after-sales support. Previously, I worked in outbound sales for auto warranty accounts, selling and offering protection against costly car repairs after the factory warranty expires.

I also drove high-volume outbound insurance calls to U.S. residents, promoting and selling auto, health, and bundled home-auto policies while identifying customer needs and recommending tailored coverage. I bring clear verbal communication, active listening, and consistent follow-through to help clients feel understood and supported.