Open to opportunities

Jolina Mangaoang

@jolinamangaoang

Message

Experienced executive virtual assistant specializing in operations, HR, and remote support.

Philippines

Message

What I'm looking for

I seek remote or hybrid roles where I provide executive-level support, streamline operations, and grow in HR/operations within collaborative, process-driven teams.

I am an experienced executive virtual assistant and HR practitioner with seven years of professional experience across the UAE and remote US roles. I have supported executives in aviation, logistics, sports, and e-commerce environments, consistently improving productivity and operational workflows.

I specialize in calendar and email management, appointment setting, procurement tracking, reports and minutes preparation, and CRM/e-commerce platforms such as Shopify, Monday.com, CallTools, Dialpad, and Klaviyo. I have also supported HR processes, compliance with regulatory authorities, and handled travel and logistics coordination.

I bring strong communication, critical thinking, and multitasking skills, and I am motivated to apply and grow my expertise to contribute to the overall success of my next company.

Experience

Work history, roles, and key accomplishments

Executive Virtual Assistant

The Battle’s End

Sep 2023 - Dec 2025 (2 years 3 months)

Managed Shopify order fulfilment and subscriptions, administered comprehensive email and calendar management, and tracked invoices and reports to support the COO; improved follow-up on failed membership payments and maintained operational records.

Shopify Monday.Com Calendly Invoicing Membership Management Report Preparation SQL Python

Executive Assistant

Global World Class Trading FZCO

Mar 2023 - Aug 2023 (5 months)

Handled CEO email and calendar, prepared and renewed company and employee legal documents, managed executive expenses and meeting minutes, and maintained client portal records to ensure smooth executive operations.

Calendar Management document preparation Minute Taking

Outbound Call Representative

Derrick Harkless Enterprise

Dec 2022 - Mar 2023 (3 months)

Performed outbound cold calling using CallTools, handled prospect objections, selected call dispositions, scheduled follow-ups, and updated shift results to support lead generation efforts.

Calling Tools Cold Calling Objection Handling Lead Qualification Scheduling Time Tracking

HR & Office Administrator

V-Link Aviation Management FZCO

Dec 2018 - Nov 2022 (3 years 11 months)

Served as first point of contact for HR and office queries, maintained client records and compliance with Dubai Airport Free Zone Authority, managed visas/insurance, procurement, travel arrangements, and office inventory.

HR & Administration Procurement Travel Coordination Record keeping Vendor Management Import Export