Open to opportunities

Rashidat Adamu

@rashidatadamu

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Highly experienced virtual assistant dedicated to boosting productivity.

Nigeria

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What I'm looking for

I am looking for a role that allows me to leverage my administrative skills in a supportive environment, where I can contribute to team success and grow professionally.

I am a highly experienced and motivated virtual assistant with a passion for helping clients succeed. With over 4 months of experience supporting entrepreneurs, I specialize in providing comprehensive administrative and business support tailored to meet unique needs. My goal is to enhance productivity and streamline operations for my clients.

In my recent freelance projects, I have provided high-level executive support, including inbox and calendar management, and preparing presentations. I have successfully handled over 50 data entries daily, ensuring accuracy and improving retrieval time by 30%. My web research skills have supported decision-making for over 50 projects, increasing client satisfaction by 20%.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance Projects

Jan 2025 - Present (6 months)

Provided high-level executive support, including inbox and calendar management, and presentation preparation. Handled over 50 data entries daily, ensuring accuracy and improving retrieval time by 30%.

Inbox Management Calendar Management Data Entry Web Research Project Management Communication Skills

Customer Representative Support

SAO Oil and Gas

Nov 2021 - Dec 2022 (1 year 1 month)

Managed over 100 customer inquiries daily, ensuring timely responses and improving customer satisfaction by 20%. Provided clear and efficient solutions, resolving 90% of issues on first contact and enhancing retention by 15%.

Customer Service Problem Solving Data Entry Communication Skills Customer Retention Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Nasarawa State University, Keffi

BSc in Political Science, Political Science

Completed a Bachelor of Science degree in Political Science. Gained a comprehensive understanding of political systems, theories, and public policy.

ALX Africa

Certification, Virtual Assistance

Completed the Virtual Assistance Training program through ALX Africa. Acquired essential skills for providing administrative and business support in a virtual environment.