Open to opportunities

Johnson Sam

@johnsonsam

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Motivated IT student with strong technical skills and work ethic.

Canada

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a motivated student currently pursuing a diploma in Information Technology and Cybersecurity at CDI College, expected to graduate in May 2025. My strong work ethic and creative ability drive me to utilize my skills and passion to contribute to a company's mission. I am adept with various technology platforms and possess advanced computer skills, which I have honed through both academic and practical experiences.

In my current role as an Electrician Apprentice at Third Eye Electric, I have gained hands-on experience in installing and repairing electrical systems, interpreting blueprints, and assisting in project budgeting. My previous positions as a Technician at TELUS and Shaw Communication have equipped me with valuable skills in fibre optic installation, troubleshooting, and customer service. I take pride in providing trustworthy advice and ensuring customer satisfaction, as evidenced by positive feedback from clients.

Experience

Work history, roles, and key accomplishments

Current

Electrician Apprentice

Current

Third Eye Electrical

Dec 2024 - Present (6 months)

Installed and repaired building electrical systems, interpreting blueprints, schematics, and diagrams. Assisted in budgeting new projects and arranged wiring, fixtures, and conduit boxes for installations, while also learning about various electrical components and tools.

Electrical Systems Budgeting Troubleshooting

Technician

TELUS

Jan 2021 - Present (4 years 5 months)

Installed and troubleshooted fibre optic systems, home security, and smart home devices for customers. Provided trustworthy, professional, and practical advice on product specifications, which was evidenced by numerous positive customer feedback.

Smart Home Troubleshooting Customer Service Sales Installation

Technician

Shaw Communication

Jan 2008 - Present (17 years 5 months)

Analyzed and arranged customer appointments to create efficiency for the daily shift and managed calls to customers. Installed services and troubleshooted Wi-Fi interference and connectivity issues, constantly exploring and learning new product specifications to ensure accurate customer information.

Customer Service Installation Wi Fi Troubleshooting Product Knowledge Appointment Management Communication

Education

Degrees, certifications, and relevant coursework

CDI College North

Diploma, Information Technology/Cybersecurity Specialist

Currently pursuing a diploma in Information Technology/Cybersecurity, with an expected graduation in May 2025. The program focuses on developing expertise in IT infrastructure and cybersecurity principles.