
Rahool Saran
@rahoolsaran
Network deployment technician pursuing AWS deployment work, installing and troubleshooting Cisco and Ubiquiti routers, switches, and firewalls.
What I'm looking for
At Microsoft, I managed corporate hardware provisioning, imaging, and lifecycle tracking with Microsoft Intune, supporting onboarding and offboarding. I also diagnosed hardware and connectivity issues and maintained asset records for audits and compliance.
At Best Buy — Geek Squad, I diagnosed and repaired faults in customer computers and networking equipment, including network adapters, cabling, and internal components. I configured and troubleshot routers, switches, and Wi-Fi networks for home and small-business customers.
As a freelance network technician, I install, configure, and troubleshoot Cisco and Ubiquiti routers, switches, and firewalls for small-business and residential clients. I document service work through ticketing systems and support Windows, Linux, and macOS environments.
During my practicum at Archway Community Services, I administered Windows Server and Active Directory in a live production environment and provided onsite troubleshooting. I earned a Bachelor of Computer Information Systems with a Security concentration from the University of the Fraser Valley.
Experience
Work history, roles, and key accomplishments
Freelance Network Technician
Self-employed
Install, configure, and troubleshoot routers, switches, and firewalls (including Ubiquiti and Cisco hardware) for small business and residential clients.
Managed provisioning, imaging, and lifecycle tracking of corporate hardware using Microsoft Intune, supporting onboarding and offboarding across a large device fleet. Diagnosed and resolved hardware and connectivity issues, coordinating with internal teams to minimize downtime.
IT Support Technician
Best Buy - Geek Squad
Oct 2025 - Jul 2026 (9 months)
Diagnosed and repaired hardware faults on customer PCs, laptops, and networking equipment, including network adapters and cabling. Configured and troubleshot home and small-business routers, switches, and Wi-Fi networks, including Ubiquiti equipment.
IT Support Analyst
Archway Community Services
Administered Windows Server, Active Directory, and Domain Services in a live production environment. Provided onsite end-user troubleshooting for hardware, software, and network connectivity issues.
Student Lab Monitor
University of the Fraser Valley
Maintained lab hardware and network connectivity, providing first-line technical support to students and faculty.
Volunteer IT Support
CIVL Radio
Provided hands-on troubleshooting for studio computer and networking equipment.
Education
Degrees, certifications, and relevant coursework
University of the Fraser Valley
Bachelor of Computer Information Systems, Computer Information Systems
Bachelor of Computer Information Systems with a Security Concentration, completed in April 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
rahoolsaran.comSalary expectations
Social media
Job categories
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