Open to opportunities

Fringe Marketer

@frankthefreedom

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Dedicated technician with expertise in software support and electrical systems.

Canada

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What I'm looking for

I am seeking a role that allows me to leverage my technical skills while providing opportunities for growth and development in the electrical and software support fields.

I am a skilled technician with extensive experience in both software support and electrical systems. Currently, I am working as an Electrician Apprentice at Techmation, where I focus on cable pulling, ty-wrapping, and tray building. My hands-on experience in the field has equipped me with a solid understanding of electrical systems and their applications.

Previously, I served as a Software Support Analyst at PTC, where I addressed software bug tickets and proposed corrections to enhance system functionality. My technical background includes working with MSSQL and the GE Proficy MES Suite, which has honed my analytical skills. Additionally, I have experience as a Remote Technical Assistant for Trimble products, providing support for agricultural positioning systems and ensuring optimal performance for users.

Experience

Work history, roles, and key accomplishments

Current

Electrician Apprentice

Current

Techmation Red Deer

Jan 2023 - Present (2 years 6 months)

Currently working as an Electrician Apprentice, focusing on cable pulling, ty-wrapping, glanding, and terminating. Also responsible for tray building and bonding.

Cable Pulls Ty Wrapping Glanding Tray Building E Bonding Electrical Systems

Software Support Analyst

PTC Trois-Rivières

Jan 2019 - Dec 2022 (3 years 11 months)

Provided software support for MES Software, addressing bug tickets and identifying issues within the code. Proposed and implemented corrections to resolve software problems.

MES MSSQL GE Proficy MES Suite Technical Support

Remote Technical Assistant

Vantage Canada Trois-Rivières

Jan 2019 - Dec 2019 (11 months)

Offered remote technical assistance for Trimble agricultural positioning systems. Configured positioning and automatic control systems for agricultural equipment.

Trimble Ag Line Remote Technical Support System Configuration

Service Technician

Sitech QM Trois-Rivières

Jan 2004 - Dec 2019 (15 years 11 months)

Performed bench repairs on Trimble Construction line equipment and provided installation and support for Trimble agricultural equipment. Installed control systems on heavy and agricultural machinery, also serving as an Information Technician.

Trimble Construction Line Bench Repair Information Technology Technical Support

Residential Phone Line Technician

Entourage Solutions Technologiques

Jan 2003 - Dec 2003 (11 months)

Analyzed and repaired residential phone line issues, implementing changes over the Bell Canada network. Installed new phone lines in new house constructions.

Residential Phone Lines Network Analysis Bell Canada Network Troubleshooting