John Okocha
@johnokocha
Dedicated account manager with strong skills in customer support.
What I'm looking for
I am a dedicated account manager with a strong commitment to enhancing my professional skills and capabilities. My experience at Envio Logistics Limited has equipped me with valuable insights into customer support services and business development. I pride myself on my ability to communicate effectively and solve problems efficiently, ensuring that clients receive the best possible service.
Throughout my career, I have developed a robust skill set that includes technical skills in various software applications such as Asana, Apollo, HubSpot CRM, Google Suite, and Zendesk. My educational background in Business Administration from Sokoto State Polytechnic has further solidified my understanding of the business landscape. I am passionate about continuous learning and have participated in various training programs, including digital skills training and product management.
As a co-founder of Jobflash Career Consult, I have been recognized for my excellent service delivery and customer support. I am eager to bring my expertise to a new organization that values hard work and offers opportunities for growth and development.
Experience
Work history, roles, and key accomplishments
Account Manager
Envio Logistics Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Managed client accounts and provided exceptional customer support. Contributed to business development initiatives and streamlined administrative processes.
Co-founder
Jobflash Career Consult
Jan 2015 - Dec 2017 (2 years 11 months)
Co-founded Jobflash Career Consult and led data analysis projects. Visualized data and generated reports on total revenue.
Education
Degrees, certifications, and relevant coursework
Sokoto State Polytechnic
Higher National Diploma, Business Administration
Obtained a Higher National Diploma in Business Administration. Focused on developing professional skills and knowledge relevant to organizational management and operations.
Career Crafter's Academy
Certificate, Digital Skills Training
Completed a Digital Skills Training program. Acquired essential digital competencies for professional development.
Betechified Africa
Certificate, Product Management
Participated in a Product Management program. Gained insights into product development and management strategies.
Easy Tech Academy
Certificate, Data Analysis
Completed a Data Analysis program. Developed skills in Microsoft Excel and data visualization.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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