John Marc Betita

Acted as real estate agent for Camella Bacolod, advising clients on property purchases and managing listings to facilitate sales and client satisfaction.

Provided back-office insurance claims and payment support for healthcare providers, ensuring accurate processing of billing inquiries and timely follow-ups.

Handled orders and email support for QMenu Inc., managing customer inquiries and order issues to ensure accurate fulfillment and timely responses.

Performed appointment setting and lead qualification for universities, contacting prospects via multi-channel outreach to secure student discount partnerships and support retention.

Coordinated appointments for Canadian car dealerships, managing client relationships and CRM activities to increase appointment conversion and streamline scheduling.

Handled customer service for Swiss Chalet Canada, managing guest inquiries and orders to uphold service standards and resolve issues promptly.

Served as customer service representative for Domino's Pizza, handling orders and customer inquiries to ensure timely delivery and high satisfaction.

Provided technical support for TracFone Wireless, resolving customer issues via phone and email to maintain service satisfaction and reduce repeat tickets.

Provided freelance graphic design services, delivering visual assets for clients and supporting marketing collateral to improve brand presentation and client satisfaction.

Attended University of St. La Salle Bacolod from 2015 to 2020.