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john jackson

@johnjackson5

Student Advisor at DeVry University, managing a 100+ student caseload across academic, financial aid, and student success advising.

United States

Message

At DeVry University, I manage a caseload of 100+ students, providing individualized academic, financial aid, and student success advising.

I respond to student inquiries through phone, email, and virtual meetings, handling 30–50 interactions daily. I also document case updates and student records in internal databases.

At Transform Credit, I submitted loan applications for underwriting review and helped customers understand loan terms and conditions.

At STITCH FIX, I used the company styling platform to create personalized Fixes and shared styling tips and trend information in stylists’ notes.

Experience

Work history, roles, and key accomplishments

Current

Student Advisor

Current

DeVry University

Mar 2023 - Present (3 years 7 months)

Manage high-volume electronic communications and document interactions within internal databases. Provide individualized academic, financial aid, and student success advising to a caseload of 100+ students.

Academic Advising Financial Aid Advising Student Success CRM Salesforce Banner DegreeWorks Microsoft Office Communication Skills Case Management

Loan Officer

Transform Credit

Apr 2022 - Mar 2023 (11 months)

Submitted loan applications to underwriters and assisted customers in understanding loan terms. Developed strong customer relationships and collaborated with other departments to process applications.

Loan Processing Underwriting Customer Service Communication Skills Compliance Portfolio Review

Stylist

Stitch Fix

May 2021 - Apr 2022 (11 months)

Created personalized styling experiences for clients using the company styling platform. Developed client relationships through styling notes and trend information.

Personal Styling Customer Relationship Management Trend Analysis Communication Skills