Open to opportunities

Shaine Holloway

@shaineholloway

Higher education financial aid professional with 6+ years managing scholarships, compliance, and student-centered services.

United States

Message

What I'm looking for

I seek a student-focused role in higher education where I can manage scholarships, ensure compliance, collaborate with stakeholders, and support retention and financial success.

I am a dedicated higher education financial aid professional with over six years of progressive experience managing the full scholarship lifecycle, student accounts, and program initiatives across community college and university settings. I have practical expertise in packaging, disbursing, and ensuring compliance for institutional scholarships and Title IV awards while maintaining student-focused guidance and regulatory accuracy.

I have led teams and processes using systems such as Campus Nexus, PeopleSoft, NetSuite, Salesforce, and HubSpot, and I have a record of improving engagement and outcomes—helping raise funds, resolving complex aid issues, and increasing scholarship retention. I bring attention to detail, strong stakeholder collaboration, and a service-oriented approach to support institutional goals and student success.

Experience

Work history, roles, and key accomplishments

Financial Aid Processor

Houston Community College

Apr 2024 - May 2025 (1 year 1 month)

Reviewed NSLDS statuses and updated COD records, processed citizenship documentation, and advised students on packages and requirements to ensure accurate disbursement and compliance for a caseload of ~200 students.

COD NSLDS & Compliance Document Review Scholarship Packaging Customer Service

Financial Aid Team Lead

Post University

Mar 2023 - Apr 2024 (1 year 1 month)

Managed financial aid packaging for institutional scholarships and Title IV awards, counseled students and families on eligibility and appeals, and enforced SAP compliance to support retention.

Financial Aid Packaging Counseling & Compliance Award Adjustments

Sales Development Representative

ClassWallet

Aug 2022 - Mar 2023 (7 months)

Generated and qualified K–12 leads using HubSpot and Salesforce, producing over $50,000 in sales and leading Q1 2023 with a 90% closing rate while managing a Southwest territory.

HubSpot Salesforce Lead Generation Territory Management Sales Closing Prospecting

Program Associate

North Carolina State University

Jan 2022 - Aug 2022 (7 months)

Performed alumni outreach and supported marketing for events including Annual Day of Giving, contributing to $125,000 raised and increasing awareness for the College of Natural Resources.

Alumni Relations Fundraising event support Outreach Social Media Cold Calling Donor Engagement Marketing

Student Accounts Associate

University at Albany

Oct 2018 - Mar 2020 (1 year 5 months)

Led orientation sessions on financial aid and 1098-T forms, monitored receivable portfolios, and maintained account accuracy using PeopleSoft and SharePoint to support student billing and refunds.

Peoplesoft Student Accounts SharePoint Account Reconciliation

Accounts Receivable Associate

University at Albany

Aug 2017 - Oct 2018 (1 year 2 months)

Maintained scholarship billing records, applied account updates in Xero, reconciled overdue accounts, and assisted students in restoring financial standing.

Xero Accounts Receivable Collections