I’m looking for a full-time, remote-only role, or a hybrid/on-site position within commuting distance of Nanaimo, Canada. Open to both permanent and contract opportunities.
Looking for a job
John Galbraith
@johngalbraith
I transform complex technical, software, and hardware concepts into clear, accessible documentation for diverse industries and technical products.
CanadaWhat I'm looking for
I've created end-user documentation for USNR's wood-processing optimization, PLC-integration, and laser-based scanning systems, including installation, commissioning, operation, maintenance, and safety manuals. I also maintain documentation libraries, create graphics, and interview subject matter experts. I can also work within an agile environment.
Across USNR and McKesson Medical Imaging Group, I've used CMMS and desktop publishing tools and a topic-based, single-source methodology to create user guides, release notes, technical bulletins, CHM files, and change logs. I bring 20 years of experience translating complex hardware and software information into clear, user-centric documentation while supporting document control, regulatory requirements, and collaborative project teams.
Experience
Work history, roles, and key accomplishments
US
Technical Writer
USNR
Jul 2014 - Feb 2026 (11 years 7 months)
Wrote end-user documentation for optimization and PLC-integration software controlling wood-processing machinery, and manuals for laser-based scanning systems. Maintained documentation library on company network and SharePoint, interviewed subject matter experts, created graphics and flowcharts, participated in sprint reviews, and sent weekly email updates to stakeholders.
MG
Technical Writer
McKesson Medical Imaging Group
Nov 2009 - Mar 2014 (4 years 4 months)
Wrote and updated user guides and release notes for medical imaging products. Created user documentation libraries and participated in project team and Change Control Board meetings.
Technical Writer
USNR
Jun 2006 - May 2009 (2 years 11 months)
Wrote and updated software documentation suites, including online help files and change logs, for a CMMS and various other software programs. Interviewed subject matter experts, edited developers' internal white papers, and performed software testing and bug reporting.
Education
Degrees, certifications, and relevant coursework
MU
Malaspina University-College
Certificate, Technical Communication
Completed a Technical Communication Certificate at Malaspina University-College in 2007.
AP
Aoraki Polytechnic
National Diploma, Journalism
Earned a National Diploma in Journalism from Aoraki Polytechnic in 2003.
University of British Columbia
Bachelor of Arts, English Literature
Bachelor of Arts in English Literature from the University of British Columbia, completed in 1996.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
CanadaAuthorized to work in
United KingdomSalary expectations
70k-95k CAD
Social media
Job categories
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