John Christian Sarmiento

I bring 8+ years of experience in retail operations, inventory management, documentation, and customer service, along with virtual assistant experience in administrative support, CRM management, scheduling, and workflow coordination.

In retail operations, I managed daily activities, tracked inventory across 100+ products, handled 50–100+ transactions per day, coordinated with suppliers, and maintained organized sales and inventory records. This taught me to work accurately, prioritize competing tasks, and solve problems while keeping daily operations running smoothly.

My virtual assistant experience includes managing CRM contacts and lead pipelines, organizing records, preparing follow-up messages, maintaining checklists and SOPs, coordinating schedules, and supporting invoicing and administrative workflows. I have worked with GoHighLevel, Google Workspace, spreadsheets, Slack, Zapier, Canva, ZenMaid, and QuickBooks for invoicing-related tasks.

I also enjoy finding practical ways to improve processes. My projects include no-code tools built with Base44, such as a client intake flow, a task manager, and a spending tracker. I use automation and AI tools thoughtfully to organize information, streamline repetitive tasks, and improve efficiency, while reviewing outputs for accuracy.

I’m looking for a long-term remote opportunity in operations support, administration, CRM management, or workflow coordination. I learn new systems quickly, document processes carefully, communicate clearly in writing, and take ownership of following tasks through to completion.