Open to opportunities

Jo Fulgencio

@jofulgencio

I lead food and beverage operations, teams, safety, sales, and inventory.

I lead food and beverage operations at Target, managing teams, food safety, sanitation, sales goals, and inventory accuracy.

Previously, I managed department labor and productivity at Target while training team members and onboarding team leaders. I focus on customer service, profit protection, and clear communication.

My background also includes retail sales supervision at Lacoste and customer service banking at BPI, where I processed high-volume transactions, balanced cash, and supported new-hire training.

Experience

Work history, roles, and key accomplishments

Current

Food and Beverage Team Leader

Current

Target

Sep 2023 - Present (3 years)

Worked as Food and Beverage Team Leader at Target.

Business Systems Analysis Leadership Business Analysis Analytical Skills Attention To Detail Outlook Coaching Audit Time Management Food and Beverage

Current

Team Leader

Current

target corporation

Oct 2016 - Present (9 years 11 months)

My role as a team leader for Target primarily focuses on team management, inventory management such as ordering and forecasting inventory, and scheduling.

Teamwork Retail Operations Inventory Control Inventory Forecasting Scheduling Payroll

Food Service Manager

Target

Jun 2020 - Sep 2023 (3 years 3 months)

Managing department labor and productivity
Leading, training, coaching, and communicating with all Team Members
Overseeing Food Safety and Sanitation
Train onboarding team leaders for a similar role
Deliver a satisfactory customer service
Setting sales goals and deploying plans to meet them
Inventory accuracy to maximize profit and minimize loss

Team Management Business Analysis Analytical Skills CRM Attention To Detail Outlook Audit Written Communication Time Management Financial Analysis Sales Operations Food and Beverage Communication Skills

Barista

Target

Nov 2016 - Sep 2023 (6 years 10 months)

Worked as Barista at Target.

Sales Supervisor

Lacoste

Nov 2018 - Sep 2020 (1 year 10 months)

Oversee employee productivity
Budgeting payroll
Shipping and receiving of products to ensure proper inventory levels are met
Auditing on hand inventory
Daily cash audits
Arranging the store setting according to the visual merchandising guide

Clienteling Attention To Detail Coaching New Store Openings Point of Sale (POS) Systems Written Communication Communication Skills Window Display

Retail Banker

Bank of the Philippine Islands

Jun 2013 - Sep 2016 (3 years 3 months)

I was a customer service assoicate for a retail bank in the Philippines. My role catered to the needs of operations such as handling cash, account opening, sales and investment, loading cash for ATMs

Sales Account Management Banking Cash Flow Management

Customer Service Associate

Bank of the Philippine Islands (BPI)

Jun 2013 - Sep 2016 (3 years 3 months)

- Process an average of 300 daily transactions such as deposits, withdrawals, check encashments, and end of day cash balancing
- Opening of new accounts, updating existing accounts and cross-sell products that fit the needs of clients
- Answering client inquiries with products and their accounts
- Vault co-custodian, counter count tellers’ cash, and end day balancing of vault
- Balancing and loadi

Attention To Detail Cash Management Cash Flow Communication Skills ATMS