Joe Owens

Currently managing a team of sales consultants to ensure strict KPIs and processes are followed, delivering outstanding sales results and maintaining an impeccable compliance record. Responsibilities include hourly performance management, day-to-day performance development, and employee engagement for the sales team.

Built and maintained strong client relationships in the Industrials Sector, ensuring customer satisfaction and repeat business. Achieved and exceeded sales targets by identifying and securing new business opportunities while expanding existing accounts.

Managed the end-to-end sales process of insurance policies for clients across the UK. Achieved 'Number One Sales Person of the Year' by converting leads into sales and meeting daily and monthly targets.

Identified new business opportunities with global packaging manufacturers and coordinated with VPs and Marketing Directors to help them conduct strategic plans using a market research platform. Generated new business opportunities and built a strong pipeline to ensure sales targets were met.

Generated personal business and built a client bank by independently attracting new high net worth clients through referrals, networking, and other methods. Managed the complexities of investment portfolios, taxes, and estate planning related issues.

Managed six other Business Development Managers within the office while maintaining previous responsibilities. Held weekly training sessions, provided general pitch and company training for new starters, and conducted monthly meetings with area managers.

Reported directly to the Country Manager, primarily dealing with high net worth individuals seeking exclusive offshore investment opportunities and financial assistance. Used initiative to build and maintain business relationships in new markets and areas.

Handled PPI complaints for loans, mortgages, and credit cards as part of a multi-skilled team. Performed various roles across different processes, including case handling and quality checking in the review and remediation departments.

Administered procurement for General Electric, purchasing hardware equipment and organizing engineer tasks for sites. Reviewed purchase orders for 36 different countries of operation.

Served as a Level 1 Analyst for BMW, assisting employees on the construction line with IT problems. Provided technical support and troubleshooting for various IT issues.

Grade: Grades B and C

Achieved GCSE qualifications in a range of subjects including Maths, English Literature, and English Language. Developed foundational knowledge across various academic disciplines.