I'm looking for meaningful work in a field I have past experience in: order processing/data entry, shipping logistics, technical support or customer service. I have several years’ experience working remote in these fields. I am a quick learner and also willing to venture outside these fields.
Looking for a job
Joel Cieslak
@joelcieslak
I have robust professional experience, having worked in order processing, shipping logistics, technical support, customer service, childcare and more.
United StatesWhat I'm looking for
Decades of diverse experiences in computing and logistics have prepared me to be a strong contributor to any team. These experiences include, but are not limited to, technical support, data entry, and shipping & order management. In addition to broad exposure to customer service and retail environments, other professional development has included childcare and music performance on drums.
Creative & technical writing skills were honed during my time as a student at University of Michigan - Dearborn (Computer Science major, Sept 2005 to May 2013). Beyond my own studies, I would frequently tutor others in writing academic essays. As creative director for Real Life Farm Day Camp, I wrote & directed numerous performances, for both live and digital production. My professional interests continue to lie with all aspects of technical support and logistics, and as time allows, ongoing artistic pursuits in my personal life.
Six years customer service experience
Two years technical support experience
Two and a half years data entry experience
Three years as a paid musician (drummer) in an Ann Arbor-based band
10+ years in childcare: tutoring, activity supervision, and video & stage production
Authorized to work in the US for any employer; willing to relocate anywhere
Experience
Work history, roles, and key accomplishments
PG
Order Processing & Shipping Coordinator
Post Guard
Apr 2023 - Aug 2025 (2 years 4 months)
Created and processed purchase orders for partner manufacturers through a proprietary web portal. Generated bills of lading and commercial invoices, coordinating shipping logistics with multiple freight partners.
PL
Web Support & Warehousing Management
ProCam Livonia
Jan 2022 - Sep 2022 (8 months)
Managed inventory, shipping, and receipt of high-end cameras and accessories. Provided individualized customer assistance with online orders via ProCam and Amazon online portals.
RF
Counselor/Creative Director
Real Life Day Camp & Farm
Jun 2008 - Sep 2020 (12 years 3 months)
Supervised children during academic and recreation activities, and wrote and directed stage plays and video productions. Coordinated and participated in general farm maintenance and animal care.
PS
After School Supervisor
Plymouth Scholars
Sep 2018 - Mar 2020 (1 year 6 months)
Supervised middle school students (6th-8th grade) Monday through Friday between 3-6pm. Provided tutoring in all subjects and organized group games and activities.
Provided remote IT support for Honda via contract with Stefanini. Handled email recovery, multi-factor authentication oversight, and web portal and mainframe support via IBM Host On-Demand.
Provided phone-based technical support for clients using Salon point-of-sale software. Provided on-site technical support for DaySmart proprietary software and client hardware and software.
Shift Leader; Key Holder & Sales Associate
RadioShack
Oct 2010 - May 2012 (1 year 7 months)
Opened and closed store daily, oversaw store employees and POS and inventory software. Provided hands-on support for consumer products including smartphones, laptops, and televisions.
Education
Degrees, certifications, and relevant coursework
University of Michigan-Dearborn
Bachelor of Science, Computer Science
2005 - 2013
Pursued a Bachelor of Science in Computer Science, including tutoring others in academic writing.
CS
Canton High School
High School Diploma, General Studies
2001 - 2005
Earned a high school diploma from Canton High School.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
30k+ USD
Job categories
Skills
Order ProcessingShipping and LogisticsPurchase OrderBills Of LadingCommercial InvoicesInventory ManagementWarehouse ManagementCustomer ServiceTechnical SupportData EntryExcelMicrosoft WordPowerPointGoogle WorkspaceMicrosoft SQL ServerActive DirectorySCCMQuickbooksLotus NotesWindowsMacOSiOSAndroidTypingTen Key TypingTutoringChildcareCreative Writing
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