Joe El Khatib
@joeelkhatib
Visionary life coach and operations-driven sales manager improving client outcomes.
What I'm looking for
I am a life coach and operations leader who helps youth, adults, couples, and families achieve measurable improvements in wellness, productivity, and goal attainment. I design client-centered approaches and lead transformations grounded in mindfulness and practical goal-setting.
As Chief Operating Officer and Sales Manager, I created CRM metrics systems, led a billing database migration, and implemented process improvements that reduced accounting closure time and receivables, while driving enrollment and revenue growth.
I combine hands-on coaching with organizational leadership—building teams, training staff, managing sales pipelines, and executing events—to create consistent customer satisfaction and long-term operational resilience.
Experience
Work history, roles, and key accomplishments
Wellness Coach
Universal Wellness
Jan 2021 - Present (4 years 10 months)
Provide life and wellness coaching to youth, adults, and families through in-person, video, and phone sessions, improving client satisfaction, goal attainment, and overall productivity.
Chief Operating Officer
The Master Method Academy
Jan 2010 - Present (15 years 10 months)
Led multi-department operations and sales management, implemented CRM and billing migrations that reduced monthly accounting close time by 10 days and shortened receivables by five days while improving operational efficiency.
Camp Director
YMCA
Jan 2009 - Dec 2012 (3 years 11 months)
Managed camp operations for 120 participants, revamped staff training and leadership structure, and increased enrollment and operational revenue by 33% year-over-year.
Administrative Assistant
YMCA
Jan 2006 - Dec 2008 (2 years 11 months)
Provided administrative support for YMCA operations, assisting with program coordination and office functions to support camp and community services.
Education
Degrees, certifications, and relevant coursework
University of Maryland, College Park
Bachelor of Arts, Philosophy
2007 - 2011
Grade: 3.5
Activities and societies: Additional Minors in Psychology and Film
Completed a Bachelor's degree in Philosophy at the University of Maryland, College Park, graduating in 2011.
New York Film Academy
Screenwriting
Grade: Pass
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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