Open to opportunities

Joe Don Altamarino

@joedonaltamarino

Message

I build operational systems, executive reporting, and client coordination that accelerate growth.

Philippines

Message

What I'm looking for

I'm looking to become the indispensable operational force behind visionary leaders, building systems that eliminate inefficiencies, supporting executive priorities, and helping organizations scale boldly.

I've led day-to-day operations at Qualfon Philippines Incorporated in Dumaguete, supporting executive decision-making through KPI dashboards, operational reports, leadership meetings, and cross-functional initiatives.

As an Executive Assistant and Data & Reports Analyst for Watershed Negotiations, I manage client correspondence, maintain Zoho CRM records, track interactions, and prepare executive dashboards while handling confidential information.

My operations experience includes staffing, compliance, business reviews, process optimization, and identifying systemic performance gaps through rigorous quality assessments.

I also bring customer engagement experience from ASTZ Group, where I developed platform-specific content strategies, tracked engagement metrics, optimized schedules, and managed DMs and comments across channels.

Experience

Work history, roles, and key accomplishments

Operations Manager

Qualfon Philippines Incorporated

Jan 2025 - Jan 2026 (1 year)

Directed day-to-day business operations and supported executive decision-making. Prepared executive KPI dashboards and operational reports.

Operations Management KPI Reporting Operational Reporting Process Optimization Cross functional Coordination

Executive Assistant | Data & Reports Analyst

Watershed Negotiations

Jan 2023 - Jan 2026 (3 years)

Managed client inboxes and professional correspondence. Maintained Zoho CRM records and tracked client interactions.

Zoho CRM Data Analysis Reporting Confidentiality

Operations Shift Manager

Qualfon Philippines Incorporated

Jan 2020 - Jan 2025 (5 years)

Managed daily operations, staffing, compliance, and executive reporting. Supported senior leaders with planning and business reviews.

Operations Management Staffing Compliance Executive Reporting

Social Media Associate | Chat Support

ASTZ Group

Jan 2023 - Jan 2024 (1 year)

Developed platform-specific content strategies and tracked engagement metrics. Handled DMs, comments, and fan interactions to build loyalty.

Social Media Strategy Content Strategy Engagement Metrics

Quality Assurance Coordinator

Qualfon Philippines Incorporated

Jan 2019 - Jan 2020 (1 year)

Designed and executed rigorous quality assessments to pinpoint systemic performance gaps. Synthesized complex audit data into executive-ready reports.

Quality Assurance Audit Data Analysis Reporting