Open to opportunities

Joash Ratemo

@joashratemo

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Recruitment and sales leader driving growth, compliance, and high-performing teams across EMEA.

Kenya

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What I'm looking for

I’m looking for a suitable position where I can apply my recruitment and sales leadership to help a company grow—recruiting and developing teams, driving compliance, and delivering measurable revenue through structured strategy, targets, and strong execution.

I’m a commercial sales and recruitment leader with more than 10 years’ experience building growth plans, improving customer outcomes, and strengthening performance through clear strategy and accountability. I’m adept at competitive market analysis, route to market, contract negotiations, and new product launch and positioning.

In recent roles, I’ve developed opportunities for business expansion across the EMEA region, recruited, trained, and motivated new employees, and strengthened relationships with government stakeholders to ensure compliance with labor and regulatory laws. I also oversee financial controls and shared services to keep operations smooth and aligned with business strategy.

My sales impact is proven: at Pantech Kenya Limited, I increased sales by 65% through well-placed sales initiatives, improved customer satisfaction focus, and kept accurate customer records within the CRM platform. Earlier, at Vivo Energy Kenya, I increased sales by 75% and built new teams to drive scale, while continuously adjusting approaches based on market conditions and competitor activity.

I bring a disciplined, problem-solving approach rooted in integrity, timely delivery, and strong communication. I’m comfortable working under pressure with targets and deadlines, and I’ve also built transferable operational strengths—from auditing and risk management to data accuracy, reporting, and spreadsheet-driven decision support.

Experience

Work history, roles, and key accomplishments

Current

Regional Manager (Recruitment)

Current

Work Time Limited Poland

Oct 2023 - Present (2 years 6 months)

Developed EMEA expansion opportunities and grew business by recruiting, training, and motivating team members. Oversaw financial controls and debt recoveries, coordinated shared services/third-party operations, and ensured compliance with labor and regulatory laws.

Market Expansion Recruitment Business Development Regulatory Compliance Financial Control Debt Recovery Stakeholder Management shared services Strategic Planning

Retail Account Manager

Freight In Time Limited

Jul 2022 - Sep 2023 (1 year 2 months)

Acquired and retained customers by identifying needs, providing product solutions, and resolving issues to ensure customer satisfaction. Managed client information and contract/implementation matters while preparing reports and supporting audit planning through risk and controls assessment.

Customer Acquisition Account Retention Consultative Selling Contract Management Customer Service Client Relationship Management Audit Plans Risk Assessment

Sales Manager

Pantech Kenya Limited

Aug 2020 - Jun 2022 (1 year 10 months)

Increased sales by 65% by implementing sales initiatives, customer follow-up controls, and complaint handling processes. Recruited, trained, and led department employees, maintaining accurate CRM records to guide sales activities and improve customer satisfaction.

Sales Strategy CRM Management Complaint Resolution

Commercial Reseller Representative

Vivo Energy Kenya

Jan 2019 - Jul 2020 (1 year 6 months)

Increased monthly sales volume from 2 million liters to 4.5 million liters and grew sales by 75% through targeted commercial trading, pricing intelligence, and account management. Established a 50-person sales team and implemented a demonstration system to improve customer interest and drive new business contracts.

Commercial Sales Account Management Fuel Oil Product Trading KPI And Monthly Business Reviews

Data Entry Officer

Info Fort Kenya

Sep 2018 - Dec 2018 (3 months)

Reorganized employee data, reducing redundancy by 60%, and led a data entry project to punch 100,000 records into the database within one month. Reduced record pulling time by 80% by converting paper records into electronic forms and strengthening data integrity controls.

Database Management

Finance Intern (Foreign Service)

Ministry of Foreign Affairs

Sep 2016 - Mar 2017 (6 months)

Provided and interpreted financial information, supported preparation of sub-sector and sector reports, and managed budgets to meet deadlines. Assisted auditors with annual monitoring and helped develop financial management mechanisms to minimize financial risk.

Budget Management Financial Reporting Internal Controls Financial Risk Management Report Preparation