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Joan Ufot

@joanufot

Assistant Manager at ESE-TONIA FOUNDATION coordinating communications and programme support, including newsletters with a 40.5% average open rate.

Nigeria

Message

At ESE-TONIA FOUNDATION, I coordinate marketing, communications and programme support. In Q3 2026, I coordinated six newsletter editions reaching 192 recipients, with a 40.5% average open rate.

I also coordinated communications for two phases of the 2026 Back-to-School Outreach and expanded programme storytelling through beneficiary stories, short-form videos and recurring content series.

Earlier at ESE-TONIA FOUNDATION, I redesigned the Google Drive structure, reducing estimated document retrieval time by 40%, and built a Google Sheets inventory tracker to improve record accuracy.

At NEMBE EXPLORATION AND PRODUCTION LIMITED, I consolidated and analysed financial records for monthly operational reports. I also hold a CAPM certification and a B.Sc. in Political Science from Babcock University.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager, Marketing, Communications & Programme Support

Current

ESE-TONIA FOUNDATION

Aug 2026 - Present (2 months)

Strengthened digital communications and organisational visibility by coordinating content across multiple social media platforms and email newsletters. Delivered measurable email engagement and supported programme implementation through research, documentation, and cross-functional collaboration.

Content Coordination Social Media Management Email Marketing Google Workspace Microsoft Office Trello Stakeholder Management Project Coordination

Programme & Operations Officer / Marketing & Communications Officer

ESE-TONIA FOUNDATION

Feb 2026 - Jul 2026 (5 months)

Redesigned the organisation's Google Drive structure and built a Google Sheets inventory tracking system, improving document retrieval and record accuracy. Reviewed and quality-controlled over 50 organisational documents monthly and supported programme budgeting, proposal development, and field monitoring logistics.

Google Workspace Google Sheets Data Validation Conditional Formatting Document Management Budgeting Proposal Development Social Media Planning Content Development

Joint Venture Finance Intern

NEMBE EXPLORATION AND PRODUCTION LIMITED

Mar 2025 - Dec 2025 (9 months)

Consolidated, validated, and analysed financial records to produce monthly operational reports. Processed invoices, purchase orders, and compliance documentation, and managed multi-currency exchange rate schedules.

Financial Reporting Data Analysis Invoice Processing Compliance Documentation Multi Currency Management Excel

Community Development Service Executive Council Member

NATIONAL YOUTH SERVICE CORPS (NYSC)

Jan 2025 - Dec 2025 (11 months)

Coordinated outreach partnerships with three educational institutions, helping deliver sessions to more than 300 students. Organised the distribution of over 600 donated items across four partner institutions.

Partnership Coordination Event Planning Resource Management Stakeholder Engagement

Customer Service Assistant

RESOURCE INTERMEDIARIES LIMITED

Nov 2024 - Jan 2025 (2 months)

Managed more than 50 stakeholder enquiries daily across multiple channels, resolving issues and documenting recurring concerns. Achieved an 85% first-contact resolution rate and contributed to a reported 15% improvement in service delivery metrics.

Customer Service Issue Resolution Documentation Cross Functional Collaboration Communication Skills