Joanna Nelson

I am a results-driven sales and operations support specialist with extensive experience supporting inside sales, account management, and cross-functional deal execution. I have partnered with VPs of Sales and 200+ account executives to manage reporting, forecasting, and pipeline activities.

At Phillips Corporation I supported a $1M+ RFP/RFQ pipeline with average deal sizes of $150K+, handled high-volume outreach, proposals, quotes, and order processing, and owned CRM management and SOP documentation. I served as primary account manager for multiple accounts, managing quotes, contracts, invoices, meetings, and RMAs.

Previously I provided virtual executive administrative support across the USA, managing complex calendars, logistics, travel, vendor relationships, and lead generation for CEOs, consultants, and small businesses. I prepared proposals, supported social media marketing, conducted SWOT and performance reviews, and managed contracts, renewals, and NDAs.

I am skilled with Microsoft Office, Dynamics 365, Salesforce, HubSpot, Asana, Power BI and many other tools, and I bring a collaborative, customer-focused approach to drive deal closure, operational efficiency, and sustained client success.