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joan elumbaringJE
Open to opportunities

joan elumbaring

@joanelumbaring

I submit accurate medical claims and resolve patient billing needs with empathetic communication.

Philippines
Message

What I'm looking for

I'm looking to contribute dependable medical billing, patient records, insurance verification, and client communication support to a growing healthcare operations team.

At Dominion Revenue Solutions, I process medical claims and billing, verify insurance information and patient records, and ensure accurate, timely claim submission.

I also supported customers at Virtual Buddy 24/7 by handling inquiries through phone and email, providing solutions, maintaining accurate interaction records, and helping ensure customer satisfaction.

My nursing aide experience at Katipunan Rural Health Unit and Zamboanga del Norte Medical Center strengthened my patient-centered communication, documentation, privacy, infection-control, and care-coordination skills.

I'm ready to bring dependable administrative support, healthcare operations knowledge, and careful claims-resolution work to a growing team.

Experience

Work history, roles, and key accomplishments

DS

Medical Biller

Dominion Revenue Solutions

Jan 2024 - Dec 2026 (2 years 11 months)

Processed medical claims and billing, verified insurance information and patient records, and ensured accuracy and timely submission of claims.

VB

Customer Service Representative

Virtual Buddy 24/7

Jan 2022 - Dec 2024 (2 years 11 months)

Handled customer inquiries and concerns via phone and email. Provided solutions and ensured customer satisfaction while maintaining accurate records of interactions.

KM

Nursing Aide

Katipunan - Rural Health Unit & Zamboanga del Norte Medical

Jan 2007 - Dec 2022 (15 years 11 months)

Assisted patients with daily activities, measured vital signs, and maintained patient care logs in compliance with HIPAA. Followed infection-control protocols and communicated empathetically with patients and families.

Education

Degrees, certifications, and relevant coursework

MF

Medina College Foundation

Bachelor of Science, Business Administration

Pursued a Bachelor of Science in Business Administration.

DT

Dipolog City Institute of Technology

Nursing Aide, Nursing

Completed a two-year Nursing Aide program.

Tech stack

Software and tools used professionally

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