Joan Bobier

Managed daily Shopee and Lazada Seller Center operations, including product listing updates and price adjustments. Coordinated with suppliers for branding materials, created Canva-based cat/dog marketing stickers, and handled high-volume customer chat with auto-replies to maintain strong response rates.

Identified customer needs and pitched products effectively to support sales performance. Managed face-to-face transactions and completed follow-ups to strengthen client relationships.

Supported guests in a high-stakes environment with a focus on accuracy and quick decision-making. Provided direct assistance to clients while maintaining a positive and professional atmosphere.

Oversaw sales initiatives and managed online marketing strategies for a commercial pet brand. Expanded the shop’s digital footprint through social media posting and community engagement.

Performed effective product demonstrations to capture customer interest and drive immediate sales. Delivered customer-focused presentations designed to support quick buying decisions.

Prepared seasonal product bundles using a fast-paced workflow while maintaining strict quality control standards. Completed bundling tasks with a focus on accuracy and consistent output.

Provided administrative support, including appointment scheduling and patient record filing. Maintained clear and professional communication while supporting office operations in a medical setting.

Completed secondary education at Mayamot National High School in Antipolo City from 2009 to 2012.

Completed primary education at Sto. Niño Elementary School in Marikina City from 2004 to 2009.