I’m looking for a remote role close to AI systems, where I can test, evaluate and improve LLM behaviour. I enjoy experimenting with prompts, analysing model outputs and building workflows or automations, ideally at the intersection of AI, product and users.
Jarne Stammnitz
@jls
Customer-facing professional in digital growth and customer success, analytical, remote-savvy and using AI tools daily to test and improve workflows.
What I'm looking for
I am a motivated, communicative customer service and sales professional with international experience and a strong technical aptitude. I excel at managing customer interactions by phone, email and remotely, and I am confident using digital tools and systems.
In recent roles I analyzed and optimized digital processes for customer management and new customer acquisition, executed projects to increase customer satisfaction, and developed digital marketing and sales strategies. I have hands-on experience in new customer acquisition, account management and preparing tailored offers in digital advertising.
I work analytically and enjoy testing and improving systems. I use AI tools such as ChatGPT and Claude daily for research, workflow automation, content generation and evaluation of different solution options, and I bring these insights into customer communication and process optimization.
I bring proven experience with remote and hybrid work, strong organizational skills and disciplined self-management. I use MS Office extensively, administer CRM/XRM and ERP systems, and have basic programming knowledge (Python, HTML, Java, PHP, JavaScript). I am a native German speaker with C2-level English and consistently deliver friendly, clear communication and strong service orientation.
Experience
Work history, roles, and key accomplishments
Digital Growth Consultant
Vertical Codes GmbH
Apr 2024 - Oct 2025 (1 year 6 months)
Analyzed and optimized digital customer management and acquisition processes, executing projects that improved customer satisfaction and implemented digital marketing and sales strategies.
Sales Manager
AD 2.0 Internet GmbH
Jan 2023 - Mar 2024 (1 year 2 months)
Managed new customer acquisition and accounts in digital advertising, handled enquiries and tailored offers, and maintained customer database and administrative processes.
Service & Hospitality Staff
Work & Travel Australia
Nov 2021 - Nov 2022 (1 year)
Performed various service, hospitality, and event roles, developing strong communication, organizational skills, and experience in customer-facing environments.
Education
Degrees, certifications, and relevant coursework
Abitur
Abitur, General secondary education
Completed the German Abitur university entrance qualification in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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