Jarne Stammnitz

I am a motivated, communicative customer service and sales professional with international experience and a strong technical aptitude. I excel at managing customer interactions by phone, email and remotely, and I am confident using digital tools and systems.

In recent roles I analyzed and optimized digital processes for customer management and new customer acquisition, executed projects to increase customer satisfaction, and developed digital marketing and sales strategies. I have hands-on experience in new customer acquisition, account management and preparing tailored offers in digital advertising.

I work analytically and enjoy testing and improving systems. I use AI tools such as ChatGPT and Claude daily for research, workflow automation, content generation and evaluation of different solution options, and I bring these insights into customer communication and process optimization.

I bring proven experience with remote and hybrid work, strong organizational skills and disciplined self-management. I use MS Office extensively, administer CRM/XRM and ERP systems, and have basic programming knowledge (Python, HTML, Java, PHP, JavaScript). I am a native German speaker with C2-level English and consistently deliver friendly, clear communication and strong service orientation.