Jithin Joseph
@jithinjoseph
Experienced infrastructure specialist delivering cloud, backup, and Microsoft platform solutions.
What I'm looking for
I am an experienced Infrastructure Specialist with 16 years in infrastructure management, progressing from support and issue resolution roles to proactive project execution and architecture work.
I hold a Bachelor’s in Computer Science and a Post Graduate Program in Cloud Computing from the University of Texas, and I maintain accreditations such as ITIL V3, AWS Cloud Associate, and planned TOGAF (2025).
In my current role as Technical Architect I manage day-to-day administration, support, maintenance, and monitoring of M365, Azure, Endpoint Management, virtualization, backup and disaster recovery, and Active Directory services while engaging stakeholders to define and implement infrastructure requirements.
My background includes large migration and virtualization projects (including converting 100+ physical servers to virtual), designing and implementing cloud compute on Azure and AWS, and delivering technical projects on time and on budget with detailed operational documentation.
Experience
Work history, roles, and key accomplishments
Technical Architect
Long View Systems
Jul 2021 - Present (4 years 6 months)
Manage day-to-day administration, support, maintenance, and monitoring of M365, Azure, Endpoint Management and AD services; design and execute backup and disaster recovery architecture to ensure infrastructure health and capacity.
Managed Services Delivery Consultant III
Ricoh Canada
Nov 2019 - Jul 2021 (1 year 8 months)
Led IT infrastructure operations and migrations including Windows Server, Exchange, VMware/Hyper-V and M365/Intune, delivering projects on time and maintaining backup and disaster recovery capabilities.
IT Consultant
102037044 Saskatchewan Inc
Jan 2018 - Nov 2019 (1 year 10 months)
Designed and implemented physical and virtual server and network infrastructure, led virtualization project converting 100+ physical servers to virtual, and maintained security and business continuity procedures.
Senior Cloud & Systems Engineer
Empress Cybernetics Systems
Nov 2012 - May 2017 (4 years 6 months)
Configured and maintained compute on Azure and AWS, deployed SaaS solutions, led client implementation projects, and developed new IT services and migration planning.
Provided Tier 3 support and severity-based incident triage, resolved complex network and server issues, and maintained high-quality customer service per SLAs.
IT Technical Analyst
Information Management Integration
Feb 2009 - Aug 2009 (6 months)
Built and maintained POS systems, coordinated outsourced support, and resolved Level 3 POS issues while ensuring adherence to IT policies and procedures.
Education
Degrees, certifications, and relevant coursework
University of Texas
Post Graduate Program, Cloud Computing
Completed a Post Graduate Program in Cloud Computing focused on cloud technologies and deployment models.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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