Justin Palmer
@justinpalmer
Senior Infrastructure Engineer with 20+ years designing and optimizing enterprise IT for high-availability environments.
What I'm looking for
I’m a Senior Infrastructure Engineer with 20+ years designing, implementing, and supporting enterprise IT environments in banking, healthcare, and consulting organizations. I focus on highly available infrastructure, infrastructure modernization, and reliable enterprise systems administration.
I’ve consistently improved performance and reduced costs, including cutting infrastructure and licensing expenses by approximately $200,000 annually through VMware and SQL Server optimization initiatives. I also virtualized over 400 physical servers and managed environments containing 700+ VMware virtual machines.
During acquisitions, I lead technical integration efforts with a strong uptime mindset—integrating five corporate acquisitions with no unplanned downtime. I also mentor engineers and serve as a senior technical resource for complex infrastructure issues.
In my freelance and consulting work, I design and implement infrastructure solutions end-to-end—such as self-hosted video conferencing infrastructure, NeonCRM deployments, and SQL Server administration with performance tuning. I automate administrative processes with PowerShell and prioritize backup, disaster recovery, and security best practices.
Experience
Work history, roles, and key accomplishments
Freelance Infrastructure Consultant
Freelance
Jan 2022 - Present (4 years 5 months)
Designed and implemented self-hosted video conferencing infrastructure, eliminating recurring licensing costs. Led NeonCRM deployment projects and provided SQL Server administration, backup/disaster recovery, and PowerShell automation.
SQL Server Performance Consultant
Old National Bank
Jan 2023 - Jan 2024 (1 year)
Tuned SQL Server workloads for multi-terabyte, high-availability environments using indexing, partitioning, and execution plan optimization. Reduced storage consumption and supported improved reliability and failover readiness with infrastructure and DBA teams.
Manager, Application Infrastructure
WSFS Bank
Jan 2012 - Jan 2022 (10 years)
Managed enterprise infrastructure supporting 1,000+ employees, leading integration work for five acquisitions across Active Directory, Exchange, servers, storage, and migrations. Directed VMware virtualization for 700+ virtual machines, improved resiliency with disaster recovery/business continuity, and reduced annual infrastructure expenses by ~$200,000 through licensing optimization and hardware
Senior Systems Engineer
Blue Cross Blue Shield of Delaware
Jan 2006 - Jan 2012 (6 years)
Led virtualization projects involving 400+ servers, reducing hardware costs and improving scalability. Administered Windows Server, Active Directory, Exchange, DNS, and VMware, and supported disaster recovery planning/testing as a senior escalation resource.
Education
Degrees, certifications, and relevant coursework
Justin hasn't added their education
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Tech stack
Software and tools used professionally
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