David Mefford
@davidmefford
IT infrastructure professional specializing in endpoint lifecycle, cloud operations, and IT service management.
United StatesWhat I'm looking for
I’m an IT infrastructure professional with 8+ years of experience specializing in endpoint lifecycle management, cloud operations, and IT service management. I’ve built scalable solutions across manufacturing, federal, and consulting environments, and I’m known for bridging the gap between technical teams and business stakeholders.
Most recently as an IT Subject Matter Expert II, I automated operational reporting by building live ServiceNow dashboards and performance analytics to eliminate manual data collection and provide real-time visibility. I also standardized endpoint deployment workflows to streamline hardware imaging, testing, and deployment across diverse configurations, while managing endpoint lifecycle reporting to optimize allocation, tracking, and utilization.
Previously, as an Advanced Support Specialist, I engineered endpoint management solutions using SCCM and Microsoft Intune, automating patch deployment, configuration management, and compliance reporting across 500+ endpoints. I resolved complex L2/L3 infrastructure issues involving Active Directory, networking, and system integration, and I used PowerShell automation scripts to reduce manual intervention and improve operational efficiency.
Earlier in my career, I led infrastructure modernization—migrating 50+ endpoints and servers to Windows Server 2019 and Windows 10, performing VMware virtual machine migrations, and strengthening security and stability. As an Owner / IT Consultant, I delivered managed IT services, designed client network infrastructures, and filled specialized resource gaps in infrastructure projects and migrations.
Experience
Work history, roles, and key accomplishments
IT Subject Matter Expert II
Kaimetrix
Nov 2024 - Mar 2026 (1 year 4 months)
Automated operational reporting by building live ServiceNow dashboards and performance analytics, eliminating manual data collection and delivering real-time visibility to stakeholders. Standardized endpoint deployment workflows and managed endpoint asset lifecycle reporting to improve allocation, tracking, and utilization.
Engineered endpoint management with SCCM and Microsoft Intune to automate patch deployment, configuration management, and compliance reporting across 500+ endpoints. Resolved escalated L2/L3 issues across Active Directory, networking, and system integration, and used PowerShell automation to reduce manual intervention.
System Administrator
CCL Label
Sep 2020 - Feb 2021 (5 months)
Led infrastructure modernization, migrating 50+ endpoints and servers from end-of-life systems to Windows Server 2019 and Windows 10 to improve security and stability. Performed VMware VM migrations and implemented WSUS and Acronis to strengthen patching, backup, and disaster recovery, while documenting and supporting in-house applications.
Built hybrid infrastructure for a new electronics recycling facility by deploying Windows 10 desktops and Linux thin clients for varied operational needs. Created device configuration workflows for Zebra/Cognex scanners and managed enterprise endpoint lifecycle via SCCM, including imaging, patch deployment, compliance monitoring, and reporting.
Owner / IT Consultant
Mefford Technology Solutions
Jul 2016 - Jan 2020 (3 years 6 months)
Provided managed IT services to three client organizations, acting as the sole technical resource for infrastructure design, implementation, and support across 2–70 users and 125+ endpoints. Implemented client network infrastructures from the ground up using UniFi and Meraki, and delivered project-based consulting to fill specialized resource gaps in migrations and technical implementations.
Education
Degrees, certifications, and relevant coursework
Gateway Community & Technical College
Associate of Applied Science, Cloud Computing
Earned an Associate of Applied Science in Cloud Computing from Gateway Community & Technical College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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