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Jinnie Mphande

@jinniemphande

Business Developer at Zibuke Africa, supplying verified prospect research and discovery consultations for Success-Led Selling.

South Africa

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What I'm looking for

I'm positioned to contribute across finance, bookkeeping, insurance operations, financial administration, virtual client service, appointment coordination, and consultative sales.

At Zibuke Africa, I research target companies and decision-makers, then provide verified prospect information for an AI-powered outreach engine. I also conduct discovery consultations and present Success-Led Selling proposals to qualified prospects.

At Confluent (formerly Intelligent Debt Management Group / DebtBusters), I supported clients with regulated affordability assessments and debt restructuring. I assessed credit bureau reports through TransUnion and Experian and captured financial records in DHS.

As a Client Services Consultant Intern at KGA Life, I supported policy administration, claims documentation, and client service. I also used compliance validation systems and logged service cases through Freshdesk.

My experience also includes remote sales development, virtual English tutoring, volunteer accounting tutoring, and assistant bookkeeping. I hold a Bachelor of Commerce from the University of the Western Cape, specializing in Finance, Investment Analysis, Management, and Financial Accounting.

Experience

Work history, roles, and key accomplishments

Current

Business Developer (International Markets)

Current

Zibuke Africa

Aug 2026 - Present (1 month)

Conducts research on target companies and identifies key decision-makers to support AI-powered outreach. Manages discovery consultations and presents implementation proposals to qualified prospects.

Research Lead Generation B2B Outreach Microsoft Teams CRM Data Protection Sales Proposals

SDR (Sales Development Representative)

RightHand Consulting

Jun 2026 - Jul 2026 (1 month)

Handled sales pitches to American businesses, conducting cold calls to drive sales for web development services. Negotiated pricing structures and guided clients through onboarding.

Cold Calling Sales Negotiation Lead Management Consultative Selling CRM

Financial Assessor

Confluent

May 2024 - Aug 2025 (1 year 3 months)

Performed financial affordability assessments and analyzed credit bureau reports to determine debt rehabilitation eligibility. Guided clients through debt restructuring processes under the National Credit Act.

Financial Analysis Affordability Assessment Credit Assessment TransUnion Experian CRM Compliance Debt Restructuring

Client Services Consultant Intern

KGA Life

Jan 2024 - Mar 2024 (2 months)

Managed multi-channel client service support and processed policy applications and amendments. Verified beneficiary and claims documentation for regulatory compliance.

Client Services Policy Administration Claims Processing Compliance Freshdesk Net Cash CRM

English Tutor

Self Employed

Apr 2020 - Sep 2023 (3 years 5 months)

Delivered tailored conversational English lessons for seniors, juniors, and professionals. Managed scheduling, lesson planning, and lead-tracking independently.

Teaching Lesson Planning Communication Skills Client Management Scheduling

Volunteer Accounting Tutor

Today 4 Tomorrow

Mar 2019 - Mar 2020 (1 year)

Delivered structured accounting tutoring and mentorship through a youth-led educational initiative. Simplified accounting concepts and tracked learner development.

Accounting Tutoring Mentorship Communication Skills Data Tracking

Assistant Bookkeeper

Casbah Roadhouse

Nov 2018 - Dec 2018 (1 month)

Maintained daily financial transaction records and processed invoice verification and billing reconciliations. Assisted with payroll-related commission calculations and maintained employee attendance records.

Bookkeeping Financial Reconciliations Accounts Administration Transaction Processing Expense Tracking Payroll

Sales Agent

Rand Outfitters

Nov 2016 - Dec 2016 (1 month)

Delivered frontline sales support within a major South African multi-branch retail group. Applied consultative selling techniques and achieved approximately 70% lead-to-sale conversion.

Consultative Sales Client Acquisition Revenue Growth Customer Conversion Objection Handling