AYUBA MARIAM

I’m a customer-focused professional with 2 years of experience supporting customers, coordinating schedules, and managing client relationships in remote environments. I resolve inquiries via phone, email, and chat, and I keep accurate records in CRM systems to support smooth business operations.

In my current role as a Sales Representative at JIBSSKINCARE SA, I respond to customer inquiries with product recommendations, build strong customer relationships, and follow up with prospective and existing customers to support sales and satisfaction. Previously, as a Bookkeeper at PERABEAM LIMITED, I processed invoices, managed petty cash, supported inventory tracking, and maintained accurate financial and business records using QuickBooks.

I also strengthen my customer service foundation through training and projects, including a Wells Fargo Personal Banker job simulation and Virtual Assistant training focused on email management, scheduling, lead tracking, and CRM administration. Volunteering as a Remote English Tutor further reflects my commitment to clear communication, patience, and delivering a positive experience for others.