Open to opportunities

JINESH CHELAVOOR

@jineshchelavoor

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Committed System Administrator with 7+ years of experience.

India

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What I'm looking for

I am seeking a role that offers opportunities for growth and challenges in IT support.

I am a dedicated System Administrator with over 7 years of experience in providing both remote and on-site support for hardware, software, and networks. My journey has equipped me with the skills to diagnose and resolve technical issues efficiently while ensuring excellent customer service. I have hands-on experience in IT support across various sectors, including healthcare and education.

Throughout my career, I have worked with multiple operating systems, including various versions of Windows and Linux distributions. My expertise extends to configuring and troubleshooting network devices, managing user accounts, and maintaining system performance. I have successfully contributed to organizations like the Centre for Development of Imaging Technology and the National Institute of Technology Calicut, where I honed my skills in system administration and technical support.

Experience

Work history, roles, and key accomplishments

Current

Technical Assistant

Current

Centre for Development of Imaging Technology

Jun 2022 - Present (3 years 1 month)

Provided system administration support for the Regional Transport Office in Kozhikode. Maintained and troubleshooted systems on Ubuntu and Windows platforms.

Ubuntu Windows System Administration Troubleshooting Technical Support

Technical Assistant

National Institute of Technology Calicut

Aug 2018 - Jul 2019 (11 months)

Installed and configured various Linux distributions including Red Hat, CentOS, Fedora, and Ubuntu. Managed user and group accounts and resolved performance-related issues.

CentOS Ubuntu Windows Troubleshooting

System Manager

Govt. Medical College Hospital

Feb 2015 - Jan 2018 (2 years 11 months)

Provided comprehensive system administration and hardware support to hospital staff. Managed Windows OS installations, configured network devices, and performed desktop and server maintenance.

Windows OS Hardware Desktop Support

Support Staff-IT

Indian Institute of Management Kozhikode

Jan 2013 - Feb 2014 (1 year 1 month)

Performed Windows OS installation, imaging, backup, and restoration using Norton Ghost and Acronis True Image. Provided IT support for desktops, laptops, and projectors, including technical assistance for video conferencing sessions.

Linux Windows Data Backup Video Conferencing IT Support

Contract Technician

Indian Telephone Industries Ltd.

Dec 2011 - Jan 2013 (1 year 1 month)

Ensured the smooth functioning and administration of biometric camps for the National Population Register Project. Managed routine database backups and prepared daily, monthly, and village-wise reports.

CentOS Windows Database Administration Data Backup

Education

Degrees, certifications, and relevant coursework

GPTC Meppady

Diploma in Computer Engineering, Computer Engineering

Grade: 55.43%

Completed a Diploma in Computer Engineering from GPTC Meppady, affiliated with the Kerala State Technical Board. Focused on foundational computer science and engineering principles.

Kendriya Vidyalaya No-1, Calicut

Higher Secondary Education, General Studies

Grade: 48%

Completed higher secondary education at Kendriya Vidyalaya No-1, Calicut, following the CBSE curriculum. Focused on general academic subjects.

Kendriya Vidyalaya No-2, Calicut

Secondary Education, General Studies

Grade: 61%

Completed secondary education at Kendriya Vidyalaya No-2, Calicut, following the CBSE curriculum. Gained foundational knowledge across various subjects.