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Praveen Nelson

@praveennelson

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Experienced System and Network Administrator with a passion for IT solutions.

India

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, a collaborative environment, and the chance to work on innovative IT projects.

I am an experienced System and Network Administrator with over 10 years in the IT industry, specializing in providing comprehensive IT solutions to various clients. My expertise lies in system administration, network management, and infrastructure planning, where I have consistently resolved IT problems and improved customer satisfaction.

Throughout my career, I have successfully managed Linux environments, provided technical support, and implemented advanced IT solutions. My work with various tools and technologies, including AWS, Docker, and Terraform, has equipped me with the skills necessary to handle complex IT challenges. I am passionate about leveraging my knowledge in GNU/Linux and FOSS to drive efficiency and innovation in IT services.

Experience

Work history, roles, and key accomplishments

Current

IT Solutions and Service Provider

Current

Praveen Nelson IT Solution & Service Provider

Jul 2016 - Present (9 years 1 month)

Provided IT solutions to various clients, specializing in system administration, network management, and infrastructure planning. Expertly resolved IT problems and improved customer satisfaction for diverse clientele.

System Administration Network Management Customer Support

Technical Specialist System

Kerala State E-Governance Data Center

Mar 2016 - Present (9 years 5 months)

Provided telephone technical support, managed Linux environments, and supported various services and applications. Assisted with network administration and ensured smooth operation of technical systems.

Technical Support Linux Network Administration System Administration Troubleshooting

Junior System Administrator

Zyxware Technologies

Nov 2015 - Present (9 years 9 months)

Deployed Zentyal Server Active Directory for an office with 33 users, including a networking solution with load-balancing of 3 WAN connections. Provided IT solutions and support assistance to KSEB - Hydel Tourism and addressed client technical queries via phone and email.

Zentyal Server Active Directory Load Balancing Technical Support

Junior System Administrator

Scantech Laser Pvt Ltd

Jul 2015 - Present (10 years 1 month)

Installed and configured Linux servers, supported end users, and ensured smooth operation of all systems. Maintained system integrity and provided essential IT support.

User Support Operations IT Support

Voice Technician

Lester Infoservices Pvt Ltd

Nov 2014 - Present (10 years 9 months)

Provided technical support over the phone, resolved software and hardware issues, and handled system upgrades. Ensured efficient operation of systems and customer satisfaction.

Technical Support Customer Service

Banking Software Hand Holding / L2 Support

Kerala State Co-operative Bank

Dec 2013 - Present (11 years 8 months)

Supported the implementation of Finacle Core Banking Software and provided technical assistance to bank staff. Ensured smooth transition and operation of new banking systems.

Technical assistance Banking Software System Implementation Staff Training

Branch Accountant

Al Baddad International

Jan 2011 - Present (14 years 7 months)

Managed inventory, prepared sales reports, and maintained accounts receivables and payables. Ensured accurate financial record-keeping and efficient branch operations.

Inventory Management Sales Reporting Accounts Receivable Accounts Payable Record keeping

Trainee - Office Assistant

BJ International

Sep 2010 - Present (14 years 11 months)

Handled financial transactions, maintained records, and managed stock inventory. Assisted with various office tasks to ensure smooth daily operations.

Record keeping Inventory Office Administration Data Entry