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Jillian GrahamJG
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Jillian Graham

@jilliangraham

Product Manager at rebuy who improved push opt-ins and drove initiatives projected to add €2 million in annual CM1.

Germany
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At rebuy, I own conversion-driving product initiatives for people buying and selling used devices and media. I mapped the proof of concept, MVP, and expansion of an internal pricing tool, an initiative estimated to increase annual CM1 by about €2 million.

I also discovered and led a notification re-engagement initiative that raised push opt-in rates from 69% to 78%, bringing an additional €545,000 in annual CM1. User interviews and surveys informed media scan-to-cart improvements, including a scan incentive that increased scans by 10.6%.

At TIER Mobility, I managed the global rollout of Apple and Google Single Sign-On, earning €6 million in revenue. I also designed a new sign-up journey projected to increase revenue by €3.5 million and refactored the referral service to reduce fraud risk and save approximately €1.5 million.

Earlier, I worked on product marketing for sennder’s online B2B SaaS product Orcas, where campaigns increased click-to-open ratios by 13% and onboarding by 7%. My experience also includes user research, marketplace development, and project coordination, supported by a Master of Science in Business Psychology and training in growth, monetization, experimentation, and data analytics.

Experience

Work history, roles, and key accomplishments

RE
Current

App Product Manager

Rebuy

Jul 2024 - Present (2 years 3 months)

Owning complex, conversion-driving initiatives end to end to increase revenue and user satisfaction. Led a notification re-engagement initiative that raised push opt-in rates from 69% to 78% and mapped an internal pricing tool estimated to increase annual CM1 by ~€2 million.

TM

Senior Product Manager

TIER Mobility

May 2022 - Dec 2023 (1 year 7 months)

Identified and implemented initiatives to increase conversion from app installation to first-time ride. Managed global rollout of Apple and Google SSO, earning €6 million in revenue, and designed a new sign-up journey increasing revenue by a projected €3.5 million.

IC

Emergency Project and Grants Coordinator

International Rescue Committee

Apr 2014 - May 2018 (4 years 1 month)

Conducted on-site situation assessments, identified project and grant needs, prioritized tasks, and produced budgetary and reporting deliverables to serve climate and political refugees.

Education

Degrees, certifications, and relevant coursework

Ironhack logoIR

Ironhack

Data Analytics, Data Analytics

Completed a Data Analytics program in March 2024.

Reforge logoRE

Reforge

Advanced Growth Series, Product Management

Completed the Advanced Growth Series in June 2024, including courses on Monetization and Pricing, Experimentation and Analysis, Finding Product/Market Fit, and Mastering Product Management.

HMKW University of Applied Sciences for Media, Communication and Management logoHM

HMKW University of Applied Sciences for Media, Communication and Management

Master of Science, Business Psychology

Grade: 1.4

Master of Science in Business Psychology with a grade of 1.4, completed in 2022.

Udemy logoUD

Udemy

Complete Web Design: from Figma to Webflow to Freelancing, Web Design

Completed the course 'Complete Web Design: from Figma to Webflow to Freelancing' in November 2021.

University of Miami logoUM

University of Miami

Bachelor of Science, Communication

Grade: 3.685, Cum Laude

Bachelor of Science in Communication, graduated Cum Laude with a GPA of 3.685 in 2012.

Tech stack

Software and tools used professionally

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