Alvin Taylor

Led Workday HCM & Payroll deployment workstreams, enhancing process automation and data integrity; reduced manual HR tasks by 20% and cut payroll errors by 10% through targeted workshops and rigorous UAT for a large, distributed workforce. Directed benefits system transition for 10,000+ employees from BCBS to UnitedHealthcare, ensuring data accuracy, compliance (HIPAA/ERISA), and zero service disr

Spearheaded SAP S/4HANA (FI/CO) process reengineering for claims management, designing optimized Visio workflows and automation scripts that accelerated throughput by 25%, demonstrating expertise in streamlining complex administrative processes. Developed automated Power BI dashboards integrating SAP and third-party HR data, reducing manual reporting effort by 30% and enhancing strategic workforce

Led requirements gathering and functional blueprinting for a Workday HCM implementation serving 15,000+ Navy personnel, resulting in a 30% reduction in onboarding timelines for a large, complex organization. Directed Salesforce-Dynamics CRM integration, establishing robust data mapping and validation processes that reduced data redundancy by 40% and improved data integrity for constituent manageme

Contributed to the successful migration of 50+ legacy applications to AWS cloud infrastructure (EC2, RDS, S3), achieving 40% faster RTO/RPO and reducing infrastructure operational costs by 20%. Defined and executed integration strategies between SAP (MM/SD) and Salesforce, improving inventory tracking accuracy by 25% and streamlining fulfillment operations.

Designed and delivered engaging curriculum for undergraduate courses in Management Information Systems, covering foundational concepts, database management, and emerging technologies. Fostered an interactive learning environment, facilitating class discussions and providing practical examples to enhance student comprehension of complex IT principles relevant to higher education.

Directed IT department operations (8 staff, $750K budget), overseeing infrastructure, service delivery, and an AWS migration that cut operational costs by 15% and increased system uptime by 40%. Implemented ITIL v3 framework via ServiceNow for Incident, Change, and Problem Management, reducing critical system outages by 30% and improving service desk performance metrics.

Provided comprehensive academic support to faculty members, assisting with research, course material preparation, and administrative tasks crucial for university operations. Conducted tutoring sessions for undergraduate students, clarifying challenging concepts and improving their understanding of course content, directly contributing to student retention and success.

Supported lead instructors in large undergraduate lecture settings, assisting with classroom management and student inquiries to ensure effective pedagogical delivery. Graded assignments, quizzes, and exams, ensuring timely and accurate feedback for students, a core component of academic integrity and student progress.

Completed a Ph.D. in Urban Higher Education, with a dissertation focused on Mid-Level African American Administrators’ Perceptions Of Leadership Attainment At Predominantly White Institutions. This research contributed original insights to urban higher education administration and informed equitable practices.

Earned an MBA with a specialization in Management Information Systems. This program provided a strong foundation in IT management and strategic decision-making.

Completed an MBA in Business Management, focusing on core business principles and leadership. This degree enhanced understanding of organizational dynamics and strategic operations.

Obtained a Bachelor of Business Administration with a concentration in Management Information Systems. This undergraduate degree provided foundational knowledge in business and information technology.