Jibril Khadijah
@jibrilkhadijah
Dedicated customer service representative with a background in IT support.
What I'm looking for
I am a dedicated professional with a B.Sc. in Computer Science from Bayero University Kano. My journey began with a strong foundation in technology, which I further developed during my internship at Nigeria Gas Company, where I provided IT support and managed technical services. This experience honed my problem-solving skills and equipped me with the ability to troubleshoot software issues effectively.
In my most recent role as a Customer Service Representative at Zealot Fashion House, I balanced cash registers, processed payments, and addressed customer inquiries. My commitment to excellent communication and organizational skills has allowed me to thrive in fast-paced environments, ensuring customer satisfaction while preparing monthly store reports. I am eager to leverage my diverse skill set in a new role that fosters growth and development.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Zealot Fashion House
Feb 2021 - Jan 2023 (1 year 11 months)
Managed cash register operations, processed payments, and addressed customer inquiries and complaints. Prepared monthly reports to enhance store performance.
Teacher/Tutor
Marshal International School
Sep 2019 - Jan 2020 (4 months)
Taught Mathematics, English Language, and Basic Science as part of the National Youth Service Corps program, fostering student engagement and learning.
IT Support Assistant
Nigeria Gas Company
Jan 2018 - Feb 2018 (1 month)
Provided technical support to staff, managed server room maintenance, and resolved software issues, enhancing operational efficiency.
Education
Degrees, certifications, and relevant coursework
Bayero University
Bachelor of Science, Computer Science
2014 - 2019
Grade: Second Upper class
Completed a Bachelor of Science in Computer Science with a focus on software development, algorithms, and data structures, achieving a Second Upper class.
Divine Success School
Secondary School Certificate
2007 - 2012
Completed Secondary School Certificate Examination, focusing on foundational education in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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