Open to opportunities

Jiayan ZHOU

@jiayanzhou

Message

Experienced content operations manager with a focus on user engagement.

China

Message

What I'm looking for

I am looking for a role that values creativity and collaboration, offering opportunities for growth and innovation.

I am a seasoned content operations manager with a strong background in user engagement and digital marketing. With a Master's degree in Computer-Assisted Translation from The Chinese University of Hong Kong, I have honed my skills in content strategy and team management while working at Changxue Network Technology Co., Ltd. since 2017.

Throughout my career, I have successfully developed and implemented content strategies for various platforms, significantly increasing user participation and engagement. My achievements include growing our WeChat public account to over 60,000 followers and achieving over 10 million total views on Zhihu. I thrive in collaborative environments, working closely with cross-functional teams to optimize projects and enhance user experiences.

Experience

Work history, roles, and key accomplishments

畅学

Current

Senior Content Operations

Current

畅学网络科技有限公司

Jul 2017 - Present (7 years 10 months)

As a Senior Content Operations specialist, I manage team training and content strategies for the 留学咖啡馆 APP. I optimize user-generated content, analyze user behavior, and design incentive strategies to enhance user engagement. I also oversee new media operations across platforms like Weibo and Douyin, driving significant user growth and engagement.

Content Strategy User Engagement Data Analysis New Media Operations Team Management User Behavior Analysis Project Management

中国

Project Manager

中国工业设计产业研究院

Sep 2016 - Jul 2017 (10 months)

Managed international exchange projects, including the successful organization of the 2016 World Industrial Design Conference. Responsibilities included event planning, content editing, and fostering international collaborations, significantly enhancing the organization's global presence.

Event Planning Project Management Collaboration Content Editing Translation Stakeholder Engagement Strategic Planning Communication Team Coordination Public Relations

新东

IELTS Listening Teacher

新东方

Sep 2015 - Aug 2016 (11 months)

Taught IELTS listening classes with over 800 hours of instruction. Developed lesson plans and provided personalized feedback to students, helping them achieve their desired scores.

Teaching Lesson planning IELTS Preparation Communication Skills Classroom Management Student Engagement Public Speaking

Education

Degrees, certifications, and relevant coursework

香港

香港中文大学

文学硕士, 计算机辅助翻译

2014 - 2015

Completed a Master's degree in Computer-Assisted Translation (CAT) at The Chinese University of Hong Kong, focusing on advanced translation techniques and technology integration in translation processes.

北京

北京体育大学

文学学士学位, 国际体育英语

2010 - 2014

Earned a Bachelor's degree in International Sports English at Beijing Sport University, emphasizing language skills and cultural understanding in the context of sports.