Regina Yao
@reginayao
Fast, self-driven life-long learner, focusing on solving problems and creating values.
What I'm looking for
As a highly motivated and results-driven professional, I have extensive experience in community management, content creation, and social media optimization. With a strong background in data analysis and reporting, I have successfully increased community engagement and brand awareness for various organizations. My expertise in problem-solving and system thinking enables me to identify and resolve key issues, providing objective feedback for continuous process improvement.
With a Bachelor's degree in English language and literature from Donghua University, I have developed strong cross-cultural communication skills. I am fluent in English and Mandarin, with an entry-level proficiency in French. My experience in event coordination, customer service, and partnership development has equipped me with the skills to manage and execute online and offline events, foster strategic partnerships, and provide exceptional customer support.
Throughout my career, I have demonstrated my ability to work efficiently in fast-paced environments, think critically, and adapt to new challenges. I am a lifelong learner, always seeking opportunities to grow and develop my skills, and I am excited to bring my expertise to a new role.
Experience
Work history, roles, and key accomplishments
Marketing Specialist
ANOME platform
Jan 2023 - Present (2 years 5 months)
Led social media strategy across multiple platforms, achieving a 30% increase in community engagement. Organized and executed multiple AMA sessions and BD events, increasing participation by 50% through strategic partnerships and promotions.
Content Specialist
Shanghai Lanao Business Consulting Co. Ltd.
Jan 2022 - Jan 2023 (1 year)
Responsible for content creation, analyzed social media metrics and community feedback to refine content strategy and enhance user experience.
Academic Specialist and General Manager Assistant
ReadBook Education Technology Co., Ltd.
Jan 2021 - Jan 2022 (1 year)
Enhanced customer services, responsible for the smooth running of the product supply chain and online and offline business activities.
Education
Degrees, certifications, and relevant coursework
Regina hasn't added their education
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